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Santa Cruz Toyota

Capitola, CA

2.0
92 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 92 reviews

January 09, 2019

Toyota certified Robin was extremely helpful in finding the car that would fit our budget and the finance department worked their magic as well. Thank you for making More

by Ron1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Jan 10, 2019 -

Santa Cruz Toyota responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy Robin could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 08, 2019

Awesome Customer Service! My husband and I were welcomed at the door and as soon as I mentioned I had an online quote the salesperson redirected us to the person from that depa More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis
Jan 10, 2019 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 08, 2019

Quick and Easy I couldn’t have asked for a more positive experience. Everyone I dealt with at the dealership was courteous and helpful. Salesman was very knowledge More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Weiser
Jan 10, 2019 -

Santa Cruz Toyota responded

Thank you for the feedback! We are happy to hear of your positive experience at Toyota of Santa Cruz, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 06, 2019

Friendly professionals Friendly and knowledgeable staff make the wait for service a positive experience. The complimentary coffee and service shuttle are a bonus. I have e More

by MSWheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Santa Cruz Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota of Santa Cruz. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

September 17, 2018

Great service and no pressure sales Jim Davis, our salesperson was wonderful. Always friendly, professional and knowledgeable in his field of sales. I feel he really worked hard for me More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis
Sep 18, 2018 -

Santa Cruz Toyota responded

Thanks so much for choosing our dealership! We are pleased to hear that you were able to find what you were looking for. Regards, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

September 06, 2018

SATISFIED Great staff! Friendly workers when I went to get my maintenance. Isidro helped me and was very kind and friendly. Definitely recommend my friends to g More

by Jenn24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Aviles
Sep 06, 2018 -

Santa Cruz Toyota responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with such a positive service experience. Please feel free to call or stop by if there is anything else we can do to help you! Regards, Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

August 29, 2018

Friendly and helpful staff! I just bought my second Toyota from Toyota of Santa Cruz and I couldn't be happier with my experience! Every interaction I've had with any employee wh More

by Jess789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Tom, Adam
Aug 30, 2018 -

Santa Cruz Toyota responded

Thank you for leaving us this great review, Jess. We are very happy to hear that we could provide you with a second car buying experience that was just as good as the first! Please come back and see us again in the future with anything else you might need. Take care! Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

August 27, 2018

Great Dealership Experience I will definitely recommend Toyota of Santa Cruz to friends and family members. I like the way they accommodate people, they have respect and support. More

by Ruel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay
Aug 28, 2018 -

Santa Cruz Toyota responded

Thank you for your feedback and recommendation. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

August 20, 2018

Best dealership experience I bring my Prius here, it's been running fine for thousands of miles. The sales team is excellent, low pressure, and makes excellent deals. They h More

by RayS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Skog, Adam Kirkpatrick
Aug 20, 2018 -

Santa Cruz Toyota responded

It was our pleasure to help you out, and we're so happy to hear that you're enjoying your Prius! Regards, Julie Frugoli | (831) 462-4200

July 22, 2018

Best Car Dealership Experience This dealership changed my life. I walked in with an extremely difficult situation, it took almost two months to resolve. Each individual I spoked too More

by flyfree89!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Jack in Sales, Dylan and Adam in Finance
Jul 22, 2018 -

Santa Cruz Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Regards, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

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