Santa Cruz Toyota
Capitola, CA
Filter Reviews by Keyword
By Type
Showing 90 reviews
Back Home Again with Toyota of Santa Cruz! Up front and personal. I was a previous customer having bought my 1994 Camry off the showroom floor and happily drove it for over 21 years. Sadly, m Up front and personal. I was a previous customer having bought my 1994 Camry off the showroom floor and happily drove it for over 21 years. Sadly, my husband passed away a few years ago and wanted me to keep the 2008 Passat instead of the Camry which I did. But I missed it ~ that's what brought me back to Toyota. Having dealt with the local VW dealership and lousy service, it's a breath of fresh air to deal with competence. More
Quick, efficient, polite, competent, and economical My arrival/intake was quick and efficient, my shuttle ride to and from downtown was pleasant and quick, and my brief wait for my car to finish was als My arrival/intake was quick and efficient, my shuttle ride to and from downtown was pleasant and quick, and my brief wait for my car to finish was also pleasant. The service adviser was polite, friendly, and informative. The work was done well and the price for it was good. More
Toyota Tacoma Prompt, on point and Mark Maciel took time explaining to me what was done / result of the maintenance. Mark also mentioned what maybe needed for part Prompt, on point and Mark Maciel took time explaining to me what was done / result of the maintenance. Mark also mentioned what maybe needed for part replacement on my next maintenance. This helps me set up a budget going forward. More
Had a awesome experience at Toyota of Santa Cruz there was Best car buying experience I have ever had, would definitely buy a car from them again and looking forward to bringing my car in for service Best car buying experience I have ever had, would definitely buy a car from them again and looking forward to bringing my car in for service More
From start to finish everything was seamless. Everyone I came in contact with was very pleasant and accommodating. Alex is a great addition to the team! I can’t wait to buy another vehicle with th Everyone I came in contact with was very pleasant and accommodating. Alex is a great addition to the team! I can’t wait to buy another vehicle with this group. We love our new 4Runner! Thank you Toyota Santa Cruz! More
Professional and Courteous It was extremely easy the use the on-line scheduling tool to make the service appointment. The Toyota staff were quick and thorough in checking me in It was extremely easy the use the on-line scheduling tool to make the service appointment. The Toyota staff were quick and thorough in checking me in and ensuring my truck was getting the appropriate service. The work was done faster than anticipated and cost less that the quoted amount. I enjoy working with the staff at Toyota of Santa Cruz. More
So happy with new Highlander Hybrid! Rick Brabo and the team at Toyota of Santa Cruz were so easy to work with, they made it actually fun to buy my NEW Highlander. I love supporting local Rick Brabo and the team at Toyota of Santa Cruz were so easy to work with, they made it actually fun to buy my NEW Highlander. I love supporting local businesses it was like buying a new car from your neighbor. Thanks to all of you at Toyota of Santa Cruz! More
Girl seeks sports car I felt I was treated with respect and that my questions and requests were taken seriously and addressed to my satisfaction. As a female, that isn't al I felt I was treated with respect and that my questions and requests were taken seriously and addressed to my satisfaction. As a female, that isn't always the case in the automotive industry. It's very appreciated. My sales agent, Bob Weiser, was great to deal with. Everyone I encountered in the process of my car purchase was very helpful and knowledgeable and had positive attitudes. More
Quick and Easy I couldn’t have asked for a more positive experience. Everyone I dealt with at the dealership was courteous and helpful. Salesman was very knowledge I couldn’t have asked for a more positive experience. Everyone I dealt with at the dealership was courteous and helpful. Salesman was very knowledgeable about the Tundra that I bought. More
Toyota certified Robin was extremely helpful in finding the car that would fit our budget and the finance department worked their magic as well. Thank you for making Robin was extremely helpful in finding the car that would fit our budget and the finance department worked their magic as well. Thank you for making this happen. More