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Santa Cruz Toyota

Capitola, CA

2.0
92 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 92 reviews

April 04, 2019

Quick and easy Check in and service was really fast, easy, efficient and Bryon was very polite. Cost of the service was under estimate which was a pleasant surprise. More

by AmaranteP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon O’Neal
Apr 09, 2019 -

Santa Cruz Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

March 28, 2019

Great Service We've been customers here for over 15 years. Service has always been nothing short of stellar. My most recent service advisor, Bryon, was very helpfu More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon
Apr 02, 2019 -

Santa Cruz Toyota responded

Dorothy, thank you for the awesome feedback! You're right, Bryon is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

March 26, 2019

Back Home Again with Toyota of Santa Cruz! Up front and personal. I was a previous customer having bought my 1994 Camry off the showroom floor and happily drove it for over 21 years. Sadly, m More

by Redrobin95060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Carroll in Sales, Adam in Finance.
Apr 02, 2019 -

Santa Cruz Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Toyota of Santa Cruz and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

March 02, 2019

Quick, efficient, polite, competent, and economical My arrival/intake was quick and efficient, my shuttle ride to and from downtown was pleasant and quick, and my brief wait for my car to finish was als More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Caligiuri
Mar 05, 2019 -

Santa Cruz Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

February 28, 2019

Toyota Tacoma Prompt, on point and Mark Maciel took time explaining to me what was done / result of the maintenance. Mark also mentioned what maybe needed for part More

by ToyotaTacoma7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
Feb 28, 2019 -

Santa Cruz Toyota responded

Thanks for your outstanding review, ToyotaTacoma7! I'm very happy to hear that Mark was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

February 21, 2019

Had a awesome experience at Toyota of Santa Cruz there was Best car buying experience I have ever had, would definitely buy a car from them again and looking forward to bringing my car in for service More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Santa Cruz Toyota responded

Steve, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 18, 2019

From start to finish everything was seamless. Everyone I came in contact with was very pleasant and accommodating. Alex is a great addition to the team! I can’t wait to buy another vehicle with th More

by Kp195860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 20, 2019 -

Santa Cruz Toyota responded

Thank you for taking the time to leave us such a great review! Alex is new to us but is quickly proving to be a valuable member of our team. It’s a pleasure to hear that our team provided you with a very pleasant and accommodating experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 16, 2019

Professional and Courteous It was extremely easy the use the on-line scheduling tool to make the service appointment. The Toyota staff were quick and thorough in checking me in More

by satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Langlais
Jan 17, 2019 -

Santa Cruz Toyota responded

Thank you for sharing your experience with us! We are thrilled to hear that our staff was quick & thorough, and that we ensured that your truck was getting the appropriate service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

January 14, 2019

So happy with new Highlander Hybrid! Rick Brabo and the team at Toyota of Santa Cruz were so easy to work with, they made it actually fun to buy my NEW Highlander. I love supporting local More

by music guy santa cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brabo
Jan 17, 2019 -

Santa Cruz Toyota responded

We appreciate the kind words, We are happy to hear that Rick and the rest of the team were so easy to work with. We look forward to seeing you again in the future! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 13, 2019

Girl seeks sports car I felt I was treated with respect and that my questions and requests were taken seriously and addressed to my satisfaction. As a female, that isn't al More

by Allison95066
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Weiser
Jan 16, 2019 -

Santa Cruz Toyota responded

Hello Allison and thank you for your feedback. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

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