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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.2
176 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 176 reviews

May 05, 2025

She was very helpful explaining the issues and process and communicated well and professionally. She was knowledgeable about the reason I brought my vehicle in. More

by Hurleyhart
Recommend Dealer
Yes
Employees Worked With
A woman whose desk is just inside the entrance, slight right.
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team hopes to see you again!

May 05, 2025

Ok Car drivers were efficient and very polite. Car was finished at the time I was promised More

by clewis48
Recommend Dealer
Yes
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May 06, 2025 -

Santa Cruz Toyota responded

We appreciate your business and hope to work with you again!

May 05, 2025

I was impressed with the honesty of everyone involved, down to the point No presser right to the point More

by Armas1470
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Casillas
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May 06, 2025 -

Santa Cruz Toyota responded

Congratulations on your purchase! Our team enjoyed working with you and we hope to see you again!

May 05, 2025

I waited a very long time for my tire change, from 9 am to 5 pm, and I never got a definite time that my car would be done More

by deannafadavi
Recommend Dealer
No
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you for sharing this with us, we appreciate the feedback and hope to have the chance to work with you again in the future.

May 05, 2025

Easy to schedule. Professional and friendly staff. Quick. Work was done on time when they said bottles done. More

by Swiftjohn84
Recommend Dealer
Yes
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team is here for any future needs!

May 05, 2025

Just came in for a recall. Informed me when car was ready. No charge for recall More

by seguravictoria
Recommend Dealer
No
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May 06, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and hope to see you again!

May 05, 2025

Great service never had problems I'll keep talking my car there because of the great service More

by cardestiny19
Recommend Dealer
Yes
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

May 04, 2025

Bought 2 new Tacoma's from this dealership ( 1996 & 2012) have done all service work there More

by BILLDENEVAN
Recommend Dealer
Yes
Employees Worked With
Idk older guy
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May 05, 2025 -

Santa Cruz Toyota responded

Thank you so much! We appreciate your loyalty and always enjoy having you here. See you next time!

May 04, 2025

Had a great experience with the people at Santa Cruz Toyota. My advisor was Mark S. He was friendly and honest. Definitely recommend him. More

by jonatanhugo1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 05, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding rating and recommendation! See you next time!

May 04, 2025

He was extremely helpful and kept in touch. Kyle gave me very personalized attention. I was disabled and he helped return my care, letting me know the schedule and fixed what needed to be done. More

by Rickeyhendricks
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 05, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team enjoyed working with you and we wish you all the best. See you next time!

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