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Santa Cruz Toyota

Capitola, CA

2.3
90 Reviews

4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 90 reviews

July 10, 2019

Friendly and helpful staff working with quality vehicles! Robin Steinberg is a fantastic and caring salesperson! She has helped my Mom and Pops in the past and I knew I wanted to see her when it came time to More

by _do_io_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Steinberg
Jul 11, 2019 -

Santa Cruz Toyota responded

Thank you for writing about your visit with us. Robin is an asset to Toyota of Santa Cruz, and it is encouraging to hear she was able to help you mom and dad. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

July 03, 2019

Great Service! My vehicle needed it's 15,000 mile service. I arrived for my appointment on time and was told how long the service would take. My service was comple More

by juls917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon O'neal, Service Advisor
Jul 08, 2019 -

Santa Cruz Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

July 02, 2019

Sheba the Camry My salesperson, Jackson, was very helpful and knew all the answers to all my questions. Everyone was helpful, polite and full of smiles!!! This is More

by Rachelstept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Luck, Julie, Tom, Dylan, Adam
Jul 08, 2019 -

Santa Cruz Toyota responded

Thank you so much for this wonderful feedback, Rachelstept! We're so glad you came back to see us for your next car purchase. It's fantastic to know Jackson helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 23, 2019

Outstanding service! I appreciated that the managers came out and greeted me in addition to the friendly sales staff. Glen, Bob, and Allen were all professional, courteous More

by ABagFullofBags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen, Bob, Allen, Dylan, Jeff
Jun 26, 2019 -

Santa Cruz Toyota responded

Thank you for your great review! We're glad to have Glen, Bob, Allen, Jeff, and Dylan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 22, 2019

Thanks Once Again Super fast and Friendly Staff! Very professional and systematic!!! Always a quick response and Service time.. I wouldn't take my business anywhere els More

by Jrad1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
Jun 26, 2019 -

Santa Cruz Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

June 21, 2019

Responsive and direct even though most communication was done over email until I was ready to purchase, really appreciated. I worked with Chris Meyer mostly and when I More

by endersfist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Meyers, Bob Weiser
Jun 26, 2019 -

Santa Cruz Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Chris and Bob were able to meet your needs. At Toyota of Santa Cruz, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 20, 2019

I was treated like family I’d like to take a few minutes to Thank the folks at Toyota Santa Cruz! Bob, Bill, and Alex treated me like family and gave me a better deal than I co More

by Truckgal5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Bill, Alex and Dillon
Jun 26, 2019 -

Santa Cruz Toyota responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 17, 2019

Fantastic service & vehicles! Just bought our third vehicle from Toyota of Santa Cruz. Friendly, patient and knowledgeable salesman! Excellent loan interest rate. We have been l More

by mo sez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager
Jun 19, 2019 -

Santa Cruz Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 16, 2019

New car purchase Robin and the other sales and finance team were very friendly and patient in answering all our questions about the 2019 RAV4. They were able to find More

by Gor63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Derek, Chelsea
Jun 19, 2019 -

Santa Cruz Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 08, 2019

Great service! Efficient and friendly service. I've been a loyal customer for years and have had no complaints at all. Would recommend to all Toyota owners. More

by toyotafan
Recommend Dealer
Yes
Employees Worked With
Bryon
Jun 19, 2019 -

Santa Cruz Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

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