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Santa Cruz Toyota
Capitola, CA
327 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 327 reviews
Verified Customer
May 01, 2025
Took the car in because the sunroof was not working. Also Had a bent rim and a tire that keeps loosing PSI. They fix the sunroof and the bent rim. But they never fixed the air leak problem. I mention th Also Had a bent rim and a tire that keeps loosing PSI. They fix the sunroof and the bent rim. But they never fixed the air leak problem. I mention this issue to jerry. More
by sernasd
Employees Worked With
Jerry. He was good. Who ever work on the car did poor work.
April 13, 2025
Told me I needed a new battery and eat proofing. They didn't know they had already rat proofed the car. I declined the new battery. AAA came to my home with a computer that Checked my battery. I was They didn't know they had already rat proofed the car. I declined the new battery. AAA came to my home with a computer that Checked my battery. I was told by AAA that I didn't need a new battery as I had at least 2 and 1/2 years to go on the battery I had. When I called Toyota to complain I was told the men in the service department get a comission on what they sell. More
by happycatsathome
Employees Worked With
Mark
January 06, 2025
Crooks. .. Went in for an alternator issue, they said I needed a new wiring harness, quoted me almost $7000. I had my truck towed back home, replaced the alte .. Went in for an alternator issue, they said I needed a new wiring harness, quoted me almost $7000. I had my truck towed back home, replaced the alternator and it's been running for 3 months. Will never waste another 125 assessment fee again. They also left part of the vehicle disassembled and the hardware was sitting on the firewall.. Bad service, dishonest evaluation. Never again SC Toyota.. More
by gravity1
Employees Worked With
Mike
May 01, 2024
Max was very knowledgeable and easy to work with! He made our experience enjoyable! Thanks Max! He made our experience enjoyable! Thanks Max! More
by Heather
April 13, 2024
Worst place for car repairs. I spent over $4000 in repair work THEY said I needed. My car doesn't run any different than it did when I took it in. They have had it 2 month & I ge I spent over $4000 in repair work THEY said I needed. My car doesn't run any different than it did when I took it in. They have had it 2 month & I get it back today, my car is trashed. My seat panels were taken off, I have no idea why, but I can't get the passenger panel back on right. I am so upset, shaking & crying. I have never felt so screwed over by a company!!! More
by mslisabelle99
Employees Worked With
Ed Hardy
