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Santa Cruz Toyota
Capitola, CA
354 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 354 reviews
May 03, 2025
It was a seamless process from the time I parked my vehicle to the time the service was done. I came at 7:30 AM and there were pastry and drinks available. Delicious pastry too. vehicle to the time the service was done. I came at 7:30 AM and there were pastry and drinks available. Delicious pastry too. More
by deannaaromin
Verified CustomerEmployees Worked With
Lea Clarke
May 03, 2025
Good communication. Prompt service. Explanation of services. Took good care of me when I came in. And we'll informed during the process. Prompt service. Explanation of services. Took good care of me when I came in. And we'll informed during the process. More
by mayaklin
Employees Worked With
Mikell in service department.
May 03, 2025
I tried calling the maintenance department many times to see if I still had any services on my plan, but no one ever answered. Despite this, I made an appointment for an oil change. The oil change took over see if I still had any services on my plan, but no one ever answered. Despite this, I made an appointment for an oil change. The oil change took over three hours, and the dealership gave me a quote to fix my windshield. The quote I was given was about $2k different than the quote I was given months earlier by the same dealership More
by smeserth
May 02, 2025
I have had wonderful experiences at this facility with everyone other than Joshua Justice. Avoid him, he speaks down to you and feels confrontational. I have loved all other interactions with the service everyone other than Joshua Justice. Avoid him, he speaks down to you and feels confrontational. I have loved all other interactions with the service staff! Helpful and friendly. More
by seasonseferyn
Employees Worked With
Mikeal, Joshua Justice
May 02, 2025
Communication was excellent. Everything is explained well. And the work is always done well. Everyone I interacted with was friendly and knowledgeable. Everything is explained well. And the work is always done well. Everyone I interacted with was friendly and knowledgeable. More
by coyotemoon28
Employees Worked With
Mikkel. Service department.
