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Santa Cruz Toyota

Capitola, CA

4.1
175 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 175 reviews

January 28, 2018

First time new car buyer. I would like to say great job Toyota Santa Cruz! All aspects of the process in buying was great experience. I quoted three other dealers and Toyota Sa More

by Dan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wiser and Adam Kirkpatrick
Feb 01, 2018 -

Santa Cruz Toyota responded

Dan, we are so glad we could take care of all of your needs at Toyota of Santa Cruz. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 08, 2018

Excellent sales experience with Toyota of Santa Cruz It was super easy to buy/trade a vehicle at Toyota of Santa Cruz. From the time that I walked in the door to the time I drove off the lot with my new More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Silverman
Jan 11, 2018 -

Santa Cruz Toyota responded

Thank you so much for leaving this awesome review of our dealership, Gino. Alex truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. Well be sure to share this feedback, and if you ever need anything else from us, dont hesitate to let us know. Until then, we hope youre enjoying your new ride! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

December 07, 2017

Representatives were courteous, professional, very pleasant. Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great cu More

by Acosta123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Aviles Trejo, Brian
October 02, 2017

Best dealership sales. They treated me respectfully and fairly. Answered directly. Expedited the process efficiently. I drove away in my new truck feeling like I had been he More

by imhoAnotherpov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis, Greg, Adam
Oct 04, 2017 -

Santa Cruz Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Toyota of Santa Cruz. Congratulations on your new truck! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

July 04, 2017

Best Car Buying Experience Glen was very responsive and straightforward in his communication. I come from customer service background and I value time and good service. Glen wa More

by Astha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Rasmussen
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for the kind words, Astha! We couldn't be happier that you enjoyed your experience here at our dealership and that Glen was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

July 04, 2017

Loved working with Toyota Santa Cruz! Everyone we worked with was incredibly nice and helpful. The entire process was smooth and, all things considered, fairly quick. I would definitely re More

by elizabee831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher P, Jim Davies, JP
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

July 03, 2017

Pruis V 30,000 mile service My experience with Toyota Santa Cruz has always been a positive one, from the sales team, where no pressure is ever felt and the service to my vehicle More

by 14275jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a quick and efficient service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

June 30, 2017

Good Service! Terry Black was cordial, polite and explained aspects of the service clearly. I appreciate the thoroughness of the crew who took care of repairs and s More

by Margaret40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Black
Jul 04, 2017 -

Santa Cruz Toyota responded

Thanks for your kind words! We appreciate Terry as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

June 11, 2017

2017 Corolla . This was my second vehicle purchase at SC Toyota. Had a great purchase experience. Outstanding people. Nice car and a great deal. Thanks guys! More

by Juan3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce and Jason
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

May 01, 2017

"2017 Toyota Camry purchase" This was my 6th Toyota purchased and almost my last. SC Toyota was the only dealership that was straight forward with us. Two other dealerships that More

by poolplayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Rasmussen
Jul 04, 2017 -

Santa Cruz Toyota responded

Congratulations on your new Toyota Camry! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

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