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Santa Cruz Toyota

Capitola, CA

4.3
355 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 355 reviews

May 27, 2025

It was just a basic visit so nothing major but the service staff was polite and friendly. More

by Surferkurt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t wort with any of those departments
May 28, 2025 -

Santa Cruz Toyota responded

Thank you for the great rating! We will see you next time.

May 27, 2025

All requested work was done in a timely manner and suggestions for additional services offered during the process. More

by fcw2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 28, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! Our team enjoyed having you here and we wish you all the best!

May 27, 2025

Great service! ! Tell you what your car needs and don't try to charge you for extra things the car doesn't really need. Highly recommended. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
May 28, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars and recommendation! See you next time.

May 27, 2025

This was about as low pressure as could be. Robin was great, they worked with us, and we felt that they were very fair. I would 100% recommend them to anyone. More

by kevin.riley2007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robin
May 28, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! We enjoyed working with you and wish you many happy miles with your vehicle. Come on back to see us!

May 27, 2025

This dealer is nice, honest, and respectful. They know the vehicle and what it involves to keep a vehicle serviced. More

by gartre97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
May 28, 2025 -

Santa Cruz Toyota responded

Thank you for the great review! Our team is always here to help!

May 26, 2025

Santa Cruz Toyota was very helpful, knowledgeable, and friendly in their customer service department. Thank you. More

by rfashboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey, Sales
May 27, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! Come on back to see us.

May 26, 2025

Such pleasant and knowledgeable employees to work with. Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! More

by marti181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share this with us! Our team enjoyed working with you and we are here for any future needs. See you next time!

May 26, 2025

I have purchased three Toyota mini Vans here, all Working just fine, happy with my Vans and service, parts if needed. More

by zoltan5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your repeat business! We always enjoy working with you and look forward to your next visit.

May 26, 2025

Chuck Deagan, Nathan and everyone else I interacted with was very helpful and accommodating. I would higly recommend this dealership and will be back in the furure. Great team! More

by dawnrmorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Our team enjoyed working with you and we wish you many happy miles!

May 26, 2025

Salesman Bob was very helpful and my return for an oil change went just fine including a ride to and from dealership and home. More

by lanceplaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team is here for any future needs, and we look forward to seeing you again!

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