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Santa Cruz Toyota

Capitola, CA

4.3
357 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 357 reviews

June 03, 2025

Toyota of Santa Cruz always gives me GREAT service always on point its my only go to dealership I will remain a loyal customer thank you Toyota of Santa Cruz for all your hard work and to make More

by centavozz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
Jun 04, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team is here for any future needs and we hope to work with you again!

June 03, 2025

Mikell Johnson at the Service Center is the BEST. We bought our Rav4, at this dealership because of Mikell’s outstanding service. More

by hanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson, Service Dept.
Jun 04, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

June 03, 2025

Basic sitting areas. Lovely local photos of SC. Coffee water and danishes. Rides to home and work. More

by ksmith2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady that took my keys and got me when oil change was done.
Jun 04, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Come on back to see us!

June 03, 2025

Very reasonable, efficient and I feel I got a good deal for my lease without a lot of hassle. More

by margie.ramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Pena
Jun 04, 2025 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! Our team is here for any future needs and we hope to work with you again!

June 03, 2025

Great service from Kyle! They worked through lunch to get my vehicle done in time. Thanks! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 04, 2025 -

Santa Cruz Toyota responded

We appreciate the great review! Our team hopes to see you again!

June 02, 2025

I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug More

by brockkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Skog
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

I was treated with respect and was educated about my new car, shown all the regular and new features,including and the new Cole, adjusting the seats and the mirror More

by gaildraezel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Santa Cruz Toyota responded

We appreciate your business and hope to see you again! Enjoy your vehicle!

May 31, 2025

I appreciate Pablo’s thoroughness and explanation of the current state of my Venza. Thank you, Pablo! More

by luisaangelicagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
Jun 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5-stars and your business. See you next time!

May 30, 2025

From making an appointment, check-in, pick-up and all the mechanics in the back room this dealer knows how take care of customers. More

by eliazoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review! Our team is here for any future needs, and we hope to work with you again.

May 30, 2025

There was a mix up on first call to dealership but everything was fine after fridays appointment. Thank you Lea More

by Wowoavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Lea
Jun 02, 2025 -

Santa Cruz Toyota responded

Thank you for choosing Santa Cruz Toyota! It was such a pleasure having you here and we wish you many happy miles. See you next time.

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