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Sansone Nissan

Avenel, NJ

4.5
587 Reviews
Call Dealership (866) 754-5778
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100 U.S. 1

Avenel, NJ

07001

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587 Reviews of Sansone Nissan

October 16, 2024

Was there for regular service, Jamie took care of the paperwork and they handled my Nissan well very satisfied. Thank you. More

by Baglione718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Oct 17, 2024 -

Sansone Nissan responded

Thank you! We’re thrilled to hear you had a great experience with Jamie and our team. Your satisfaction with our service means a lot to us, and we look forward to seeing you again for your Nissan's needs!

October 11, 2024

The service department at Nissan made me feel right at home. Kevin was professional and knowledgeable. Totally satisfied More

by irakamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Washington Guevara, Esperanza Maldonado
Report | Print
Oct 14, 2024 -

Sansone Nissan responded

Thanks for your kind words! We're thrilled to hear that Kevin provided you with a welcoming and professional experience. Your satisfaction is our priority, and we look forward to serving you again!

September 30, 2024

Love the service I receive! !!! Everyone is friendly & courteous. My family brings multiple vehicles here for service. Ask for Kevin. He's the best. Always has time for my questi More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thank you, Rose! We're thrilled to hear about your positive experience and appreciate your recommendation. Kevin will be delighted to know he made such an impact. We look forward to continuing to provide excellent service for you and your family’s vehicles!

September 25, 2024

Jaime Dubin was very helpful. Was there for an oil change. Jaime did the paperwork and kept me informed. Service was done in an timely manner. Multi-inspection report provided More

by Dennis Zacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Dubin
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks for the great feedback, Dennis! We're thrilled to hear that Jaime provided excellent service and kept you informed throughout the process. It's wonderful to know the multi-inspection report was helpful for you. We appreciate your support and look forward to seeing you again!

September 23, 2024

I visited this dealership on 9/6/24 for an oil change and a brake flush service. I incurred no problem with either service. I just found it odd that I didn’t receive a multi point inspection form. More

by wassel2097
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mohammed
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks for your feedback! We’re glad to hear your service went smoothly, and we appreciate your input about the multi-point inspection form. We'll be looking into this to enhance our customer experience. Your satisfaction is important to us!

September 20, 2024

Jenny Johnson was very professional and caring regarding my service visit with my Nissan vehicle. Matt Mercurio More

by mjmercurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Johnson
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Hi! Thank you for the fantastic review! We're thrilled to hear that Jenny provided you with professional and caring service. Your satisfaction is our priority, and we appreciate you sharing your experience with us. Looking forward to seeing you again!

September 18, 2024

Facing some issue with the car, it is auto turning off and going into neutral at the stop signs, but Jaime Dubin, the mechanic, doesn't want to see the vehicle without the video proof. He is asking me to More

by mdfaheem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amelia Byrnes
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration you've encountered with your vehicle and during your visit to our service department. Providing excellent customer service is our top priority, and it’s clear that we fell short of your expectations in this instance. We’d like the opportunity to make this right. Please reach out to our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can arrange for a more thorough examination of your vehicle. We value your business and hope to restore your confidence in us.

September 15, 2024

Sansone Nissan employees are very caring and very professional and knowledgeable in their profession. There is an employee name Jamie gives excellence customer service and is knowledgeable in his Job More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks for the fantastic feedback, Mike! We're thrilled to hear about your positive experience with our team, especially Jamie. Providing excellent service is our priority, and your recognition means a lot to us. We look forward to welcoming you back soon!

September 12, 2024

Friendly, Knowledgeable and Helpful staff. Excellent work done on my vehicle. They always explain all work done. More

by ajldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nora, George Coppa, Amelia Byrnes
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks! We’re happy to hear you had such a positive experience with our team. We take pride in our knowledgeable staff and clear communication. Your feedback means a lot to us!

Oct 08, 2024 -

ajldp responded

Thank You !!

September 05, 2024

I had a 7am appointment and Nissan service opened and took me in on time with no issues. Kevin answered all my questions about my vehicle and kept me updated on what was going on with my vehicle. More

by philmon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thank you for the 5-star review! We're glad that Kevin provided such great service and kept you informed. Timely appointments and clear communication are what we strive for. We appreciate your feedback and look forward to serving you again!

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