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Sansone Nissan

Avenel, NJ

4.5
589 Reviews
Call Dealership (866) 754-5778
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100 U.S. 1

Avenel, NJ

07001

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589 Reviews of Sansone Nissan

May 23, 2023

Great, very friendly nice and knowledgeable. They are willing to go the extra mile to get you what you want. If they tell you your good, then believe them. I was very pleased with my visit and p More

by trycique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Nick, Kevin, Emmanuel, Esperanza.
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May 23, 2023

Terrible. Horrible service!! Misdiagnosed my issue. Service manager Nora rude!! Will never return there ever More

by Maynfritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nora service manager
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May 25, 2023 -

Sansone Nissan responded

Thank you for bringing this to our attention. We sincerely apologize for the less-than-5-star experience you had while servicing your vehicle with us. Please know what you described is not something we would ever intend for our customers, and we would like to speak with you directly to learn more about what happened. Please contact our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com at your earliest convenience to discuss this further. We appreciate your business and hope you'll give us another chance.

May 11, 2023

This is a well run service center. You make your reservation online and they take care of your car right away and in a professional manner. The waiting room is large and very clean. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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April 27, 2023

They were very efficient and honest. They were courteous and very pleasant with all their customers. More

by Maddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie
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April 21, 2023

The service for my oil change was very good. The wait for my car was excellent. More

by helida
Recommend Dealer
Yes
Employees Worked With
Roberto Cordero. 5 stars
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April 08, 2023

Very professional, very friendly, and excellent work, Jaime Dublin did a excellent job on my car, so a big Thank you!!!! More

by Marilyn Smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Dubin
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April 06, 2023

I had such a wonderful experience at Sansone Nissan. Paul was fantastic and help me a lot. He sold two cars to my sister , so we made it a family affair. It was such a smooth deal. I would 100% recommen More

by nicole.karakas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
April 05, 2023

I had a great experience getting my oil change left earlier than expected. Great job. More

by msrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Byrnes
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March 28, 2023

They are very professional and their work is excellent. I will continue using their services More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Dubin
Report | Print
March 21, 2023

Went for oil change after one hour the Nissan associate told me that they can’t change the oil because it was very dirty lol really so we need to change it when is new ? More

by Betzalel sades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amelia Byrnes, Tom Henry, Richard Mohammed
Report | Print
Mar 23, 2023 -

Sansone Nissan responded

Betzalel, Thank you for your feedback. We're so sorry for the inconvenience and troubles you've experienced, and we would like to resolve any issues for you right away. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your time.

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