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Sansone Nissan

Avenel, NJ

4.5
591 Reviews
Call Dealership (866) 754-5778
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100 U.S. 1

Avenel, NJ

07001

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591 Reviews of Sansone Nissan

February 13, 2025

Fantastic team! Excellent service! I always purchase my cars from Sansone. Their quality and professionalism are unmatched. I will definitely return. More

by PaulaCh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Byrnes, Tom Henry, Richard Mohammed
Report | Print
Feb 18, 2025 -

Sansone Nissan responded

Paula, thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team and the quality of our service. We look forward to welcoming you back for your next car purchase!

February 05, 2025

Having issues with Sansone Nissan Service Department getting back to me regarding an issue from January 4th. No one ever calls back or follows up. Diagnosed car, repaired something to find out it did no More

by sdonkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin \ Nora
Report | Print
Feb 12, 2025 -

Sansone Nissan responded

Hi there, We sincerely apologize for the frustration and lack of communication you’ve experienced with our service department. This is not the level of service we strive to provide, and we understand how important it is to get timely updates and effective resolutions for your vehicle. We would like to make this right. Please reach out to our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can address your concerns promptly. Your feedback is invaluable to us, and we appreciate the opportunity to improve our service.

January 29, 2025

Clean, efficient and staff respectful to customers. For as many times as I’ve been there always proficient- just a little pricey at times. More

by Jts1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Byrnes, Tom Henry, Richard Mohammed
Report | Print
Jan 30, 2025 -

Sansone Nissan responded

Thank you! We're glad to hear you appreciate our clean environment and efficient staff. We understand pricing is important, and we’re always looking for ways to provide great value. Your feedback helps us improve and serve you better!

December 31, 2024

I've leased several vehicles from this dealership. The sales and service departments have treated me well. I never felt pressured into anything. The service department keeps me informed during the More

by jcg383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mogollon
Report | Print
Jan 02, 2025 -

Sansone Nissan responded

Thank you for sharing your experience, Tim! We're happy to hear that our sales and service teams have provided you with a pressure-free and informative experience. Your satisfaction is our priority, and we look forward to serving you again!

October 16, 2024

Was there for regular service, Jamie took care of the paperwork and they handled my Nissan well very satisfied. Thank you. More

by Baglione718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Oct 17, 2024 -

Sansone Nissan responded

Thank you! We’re thrilled to hear you had a great experience with Jamie and our team. Your satisfaction with our service means a lot to us, and we look forward to seeing you again for your Nissan's needs!

October 11, 2024

The service department at Nissan made me feel right at home. Kevin was professional and knowledgeable. Totally satisfied More

by irakamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Washington Guevara, Esperanza Maldonado
Report | Print
Oct 14, 2024 -

Sansone Nissan responded

Thanks for your kind words! We're thrilled to hear that Kevin provided you with a welcoming and professional experience. Your satisfaction is our priority, and we look forward to serving you again!

September 30, 2024

Love the service I receive! !!! Everyone is friendly & courteous. My family brings multiple vehicles here for service. Ask for Kevin. He's the best. Always has time for my questi More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thank you, Rose! We're thrilled to hear about your positive experience and appreciate your recommendation. Kevin will be delighted to know he made such an impact. We look forward to continuing to provide excellent service for you and your family’s vehicles!

September 25, 2024

Jaime Dubin was very helpful. Was there for an oil change. Jaime did the paperwork and kept me informed. Service was done in an timely manner. Multi-inspection report provided More

by Dennis Zacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Dubin
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks for the great feedback, Dennis! We're thrilled to hear that Jaime provided excellent service and kept you informed throughout the process. It's wonderful to know the multi-inspection report was helpful for you. We appreciate your support and look forward to seeing you again!

September 23, 2024

I visited this dealership on 9/6/24 for an oil change and a brake flush service. I incurred no problem with either service. I just found it odd that I didn’t receive a multi point inspection form. More

by wassel2097
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mohammed
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Thanks for your feedback! We’re glad to hear your service went smoothly, and we appreciate your input about the multi-point inspection form. We'll be looking into this to enhance our customer experience. Your satisfaction is important to us!

September 20, 2024

Jenny Johnson was very professional and caring regarding my service visit with my Nissan vehicle. Matt Mercurio More

by mjmercurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Johnson
Report | Print
Oct 08, 2024 -

Sansone Nissan responded

Hi! Thank you for the fantastic review! We're thrilled to hear that Jenny provided you with professional and caring service. Your satisfaction is our priority, and we appreciate you sharing your experience with us. Looking forward to seeing you again!

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