Sansone Kia

Absolutely AMAZING! From start to finish! I drove from Pittsburgh Pa to Newark Nj and Asmaa picked me up from the train station! Asmaa is the best! The entire experience was smooth sailing. I I drove from Pittsburgh Pa to Newark Nj and Asmaa picked me up from the train station! Asmaa is the best! The entire experience was smooth sailing. I would definitely recommend Sansone to anyone in the area or not. Asmaa even bought my lunch :-) Thank You! More

Pricing While the representative was polite and attentive, their pricing is unreasonable. They wanted $310 to change a battery! I declined the service and b While the representative was polite and attentive, their pricing is unreasonable. They wanted $310 to change a battery! I declined the service and bought a brand new battery and with installation it was $199.99. Buyer beware! More

Service Great Customer Service ! I highly recommend this dealership . They are super helpful and Very friendly environment , I was very satisfied with the wor Great Customer Service ! I highly recommend this dealership . They are super helpful and Very friendly environment , I was very satisfied with the worked they did on my car. More

No Problem here! I turned in a leased vehicle June, 2017 without leasing another vehicle. There was no $400 surcharge. I think what Flash was billed for was damage or I turned in a leased vehicle June, 2017 without leasing another vehicle. There was no $400 surcharge. I think what Flash was billed for was damage or wear and tear. I have now leased 2 vehicles and have nothing bad to say. Jerry and Gregg were terrific. I will continue to recommend them. On another note, great Service Department. Spencer and Joel are terrific. More

Deceitful practices... read your contracts carefully!!! in 2014 leased a car that I had been looking for since my Honda Crosstour was near the end of its lease. So we ended up leasing the only fully loaded in 2014 leased a car that I had been looking for since my Honda Crosstour was near the end of its lease. So we ended up leasing the only fully loaded Kia Cadenza they had and we were very happy with the car. A few months before the lease was up and during one of my service visits they tried to lease me a newer model and I tried to downgrade to a Kia Optima to lower my payments but to my disbelieve the same salesperson that leased my Cadenza, Mr. Jeffrey Fore was coming up with the same $3500 at delivery plus a similar monthly payment for a smaller term. Of course that didn't make much sense and I ended up buying a brand new VW's for the same I was paying for my lease. My real reason for this review is that after I returned the vehicle a month before the lease was up and after paying all the months due I get a bill from Kia Finance for a "Disposition Fee" of $400 plus taxes. It turns out that Sansone slipped a $400 fee that gets applied if you don't purchase your leased vehicle. And deliberately they chose not to explain you that ridiculous charge, which Kia subjects to Sales Taxes on top of. That is as deceitful as I've ever seen from a car dealership. there is no way I would have signed a disguised charge as that and I never had such a charge for any of the previously leased Honda or Nissan. Stay away from dishonest dealerships! More

Excelente Excelente! Muchas Gracias Alfredo por la ayuda. El lugar exacto para lo que buscaba. Siempre un trato muy cordial. Sansone Kia totalmente recomendado. Excelente! Muchas Gracias Alfredo por la ayuda. El lugar exacto para lo que buscaba. Siempre un trato muy cordial. Sansone Kia totalmente recomendado. Gracias por todo More

Rip me off and sold me a truck with damage sold me a car, with scratches and damages to the roof. went back the next day and they refuse to give me money for the damages. -MIKE GALL sold me a car, with scratches and damages to the roof. went back the next day and they refuse to give me money for the damages. -MIKE GALL More

Sansone Kia I would like to thank Dan/shahid the staff from Kia sansone for helping us get a new Kia Sedona. They work really hard with me to getting into a new I would like to thank Dan/shahid the staff from Kia sansone for helping us get a new Kia Sedona. They work really hard with me to getting into a new car. They customer service was great n i will recommend anyone who's looking into getting a new car to sansone automall. More

Used car I bought a 2011 chevy Cruze from this dealership the salesman was with a bad attitude. (Sam). They damaged my bumper while I was signing the paperwork I bought a 2011 chevy Cruze from this dealership the salesman was with a bad attitude. (Sam). They damaged my bumper while I was signing the paperwork. They told me it would be fixed. It took three days just to change a bumper cover. It's almost four weeks to transfer my plates. When I called the dealership no one has an answer. And my temporary plate runs out in a couple days. This dealership is horrible would not recommend this dealership to anybody. More

Outright bait and switch I received an email from Sansone Kia stating that they would like an opportunity buy back my leased 2015 Cadenza for the pre-owned inventory. Sansone I received an email from Sansone Kia stating that they would like an opportunity buy back my leased 2015 Cadenza for the pre-owned inventory. Sansone acknowledge in the email that I still had 11 months on my lease at 380 per month. The email stated that they would offer to lease me current year Cadenza at approximately the same monthly payment. I made the appointment and came down to Sansone Kia. I am then told by the salesperson that because I still owe 11 months on my Cadenza that they can not put me in the car for the same price. After yell a bit that they called me and reciting the email that I received stating the fact, he then tells me he can put me in an Optima for the 380 per month. Then the finance manager comes over and tells me that the appraisal on my vehicle was low. My miles are 3000 less than what the norm is, I may need new tires but everything else with the car is in great shape. This dealership tries to scam customers with bait and switch tactics. But then again all dealership do this. More