Sansone Kia

Thank You Manny Last year, I put myself into a bad situation with a different dealership. Manny Desousa and his team really worked with me to make a bad situation ri Last year, I put myself into a bad situation with a different dealership. Manny Desousa and his team really worked with me to make a bad situation right. I would recommend Manny and this dealership HIGHLY!!! Thank you More

THE WORST EXPERIENCE RUDE xxx PEOPLE ESPECIALLY MARIA. SHE NEEDS TO BE FIRED ASAP. NEVER DOING SERVICE WITH THIS DEALERSHIP EVER!!!! STAY AWAY EVERYBODY. Not only did they RUDE xxx PEOPLE ESPECIALLY MARIA. SHE NEEDS TO BE FIRED ASAP. NEVER DOING SERVICE WITH THIS DEALERSHIP EVER!!!! STAY AWAY EVERYBODY. Not only did they provide POOR service when I went to get a car I PAID for, but MARIA sent me to get a car inspection I didn’t even need! Wasted my time. STAY AWAY STAY AWAY STAY AWAY!!!!! UNPROFESSIONAL! More

Service on my Kia I bought my Kia Optima SX (not at this dealer) a few years at Global Auto Mall where I get terrible service and the run around. So... I started coming I bought my Kia Optima SX (not at this dealer) a few years at Global Auto Mall where I get terrible service and the run around. So... I started coming to Sansone who has been amazing since 2015. I have been having a major issue with my steering and Spencer was truly understanding and helped me get back a safe car again. I had to hug him at the end as he has been so supportive listening to me, and helping me, especially as a lady... and get what I need done without the “extra” add on’s. Spencer is Kia’s angel! Thank you!!! I’ll be back for all of my work here! More

Poor service department! The dealership got me to add a tire and rim protection package/warranty for $9 monthly. Yet they still want to charge for tire rotation? The dealership got me to add a tire and rim protection package/warranty for $9 monthly. Yet they still want to charge for tire rotation? More

Absolutely AMAZING! From start to finish! I drove from Pittsburgh Pa to Newark Nj and Asmaa picked me up from the train station! Asmaa is the best! The entire experience was smooth sailing. I I drove from Pittsburgh Pa to Newark Nj and Asmaa picked me up from the train station! Asmaa is the best! The entire experience was smooth sailing. I would definitely recommend Sansone to anyone in the area or not. Asmaa even bought my lunch :-) Thank You! More

Pricing While the representative was polite and attentive, their pricing is unreasonable. They wanted $310 to change a battery! I declined the service and b While the representative was polite and attentive, their pricing is unreasonable. They wanted $310 to change a battery! I declined the service and bought a brand new battery and with installation it was $199.99. Buyer beware! More

Service Great Customer Service ! I highly recommend this dealership . They are super helpful and Very friendly environment , I was very satisfied with the wor Great Customer Service ! I highly recommend this dealership . They are super helpful and Very friendly environment , I was very satisfied with the worked they did on my car. More

No Problem here! I turned in a leased vehicle June, 2017 without leasing another vehicle. There was no $400 surcharge. I think what Flash was billed for was damage or I turned in a leased vehicle June, 2017 without leasing another vehicle. There was no $400 surcharge. I think what Flash was billed for was damage or wear and tear. I have now leased 2 vehicles and have nothing bad to say. Jerry and Gregg were terrific. I will continue to recommend them. On another note, great Service Department. Spencer and Joel are terrific. More

Deceitful practices... read your contracts carefully!!! in 2014 leased a car that I had been looking for since my Honda Crosstour was near the end of its lease. So we ended up leasing the only fully loaded in 2014 leased a car that I had been looking for since my Honda Crosstour was near the end of its lease. So we ended up leasing the only fully loaded Kia Cadenza they had and we were very happy with the car. A few months before the lease was up and during one of my service visits they tried to lease me a newer model and I tried to downgrade to a Kia Optima to lower my payments but to my disbelieve the same salesperson that leased my Cadenza, Mr. Jeffrey Fore was coming up with the same $3500 at delivery plus a similar monthly payment for a smaller term. Of course that didn't make much sense and I ended up buying a brand new VW's for the same I was paying for my lease. My real reason for this review is that after I returned the vehicle a month before the lease was up and after paying all the months due I get a bill from Kia Finance for a "Disposition Fee" of $400 plus taxes. It turns out that Sansone slipped a $400 fee that gets applied if you don't purchase your leased vehicle. And deliberately they chose not to explain you that ridiculous charge, which Kia subjects to Sales Taxes on top of. That is as deceitful as I've ever seen from a car dealership. there is no way I would have signed a disguised charge as that and I never had such a charge for any of the previously leased Honda or Nissan. Stay away from dishonest dealerships! More

Excelente Excelente! Muchas Gracias Alfredo por la ayuda. El lugar exacto para lo que buscaba. Siempre un trato muy cordial. Sansone Kia totalmente recomendado. Excelente! Muchas Gracias Alfredo por la ayuda. El lugar exacto para lo que buscaba. Siempre un trato muy cordial. Sansone Kia totalmente recomendado. Gracias por todo More