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Sansone Hyundai

Avenel, NJ

3.9
981 Reviews

92 U.S. 1

Avenel, NJ

07001

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981 Reviews of Sansone Hyundai

July 27, 2022

Mr. Anderson gave me a wait time for my scheduled service and he was right on track. He was very helpful. Thank you More

by lori32971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Anderson
July 26, 2022

Luis Martins is the man! Always helpful and friendly. Overall, I am happy with this dealership. More

by RTUNES3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Thompson, Terry Chung, Jack Sharbon, Paul Miguel, Armando Arroyo, Luis Martins, Eric Bennett
July 22, 2022

Luis Martins is courteous, knowledgeable and a true professional in his position. He was very patient in taking time to address questions whose answers were not so clear to me. More

by jbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Peoples, Luis Martins
July 14, 2022

Great service friendly atmosphere everyone was so kind. Would recommend to all my friends.top notch service. More

by Frankalfano1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martins
July 06, 2022

The advisor was ok. This was my first service at this dealership. They did not was the vehicle and the waiting area was not very clean. More

by Dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patick J Ehrhart
Jul 07, 2022 -

Sansone Hyundai responded

Dj, We appreciate you bringing this to our attention. We are so sorry you were not satisfied with your service experience and that the waiting room lacked cleanliness. We always try to keep things clean and orderly and would never intend to give our customers this type of experience. Please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com at your earliest convenience, so we can share your feedback with our team.

July 02, 2022

Short wait time for service, very attentive to details, my service advisor very helpful and knowledgeable. More

by c.temizler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martins
July 01, 2022

Service was good and my car was finished earlier than expected. Agent was friendly and knowledgeable. More

by malcid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
July 01, 2022

It wasn’t just that they refused to take care of the problem with my Tucson but they strung me along for months. I have purchased 4 brand new Hyundai and 1 pre owned I don’t believe I will purchase anot More

by Pankanin3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patick J Ehrhart, Shannie McNiell, Luis Martins, Don Bender
Jul 07, 2022 -

Sansone Hyundai responded

Thank you for your feedback. We apologize for what happened and would like to know more about your experience, so we can find a solution to the issue present. Please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com to share your concerns. We appreciate your time and business with us.

June 26, 2022

Luis Martins is the dealership. He is trustworthy and the ideal picture of what someone at his position should be like. More

by Reframe111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martins
June 21, 2022

I have been going to Sansone for my car’s service for years anI always feel confident that the job will be done right More

by jflipper3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martins
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