Sansone Hyundai

Thomas Peoples my salesman was a true professional and very helpful.He answered all the questions I had asked and even more. very helpful.He answered all the questions I had asked and even more. More

Service is great everything I had needed was done and they even updated my software and Maps. they even updated my software and Maps. More

Poor Quality Customer Service! Disrespectful, Rude, Unprofessional! From the call center manager Ms. Thompson to the Director Rob, you will be lied too about corporate policy to bl Disrespectful, Rude, Unprofessional! From the call center manager Ms. Thompson to the Director Rob, you will be lied too about corporate policy to blown off and disregarded by the service director about your vehicle that they had for over 8 weeks and returned damaged! More

This place is a joke and obviously none of the "idle" salespeople need to make a sale as the 2 times I went to look at cars there nobody even asked if I needed any help. The first time I gave them the b salespeople need to make a sale as the 2 times I went to look at cars there nobody even asked if I needed any help. The first time I gave them the benefit of doubt as it was a Saturday (but at least 5 salespeople were idle) and there were about 5 customers being helped by other salespeople. Second time was a weekday with only 1 other customer looking at cars and about 5 "idle" salespeople again just walking around and not one asked if I needed help. Both times I was getting in and out of cars in the showroom but nobody asked if I had questions or needed any help. My money will be spent elsewhere as I'm sure the service here is just as bad. More

If I could give a negative rating I would. I agree If I could give a negative rating I would. I agree completely with the review below. They only care about profits and when there is an issue the cust If I could give a negative rating I would. I agree completely with the review below. They only care about profits and when there is an issue the customer is always in the wrong. I will never bring a vehicle back to Sansone Hyundai. Completely unprofessional except for a few select people. Car buyers/ repairs, you've been worked. Most work is not even done by them except for simple jobs. Negative 5 star rating! More

This was genuinely an overwhelmingly negative experience. I just purchased a 2021 Elantra n line here. The salesman and sales manager was nice and helpful, he handled the sale of the car to the experience. I just purchased a 2021 Elantra n line here. The salesman and sales manager was nice and helpful, he handled the sale of the car to the best extent however the way in which this place is ran feels very underhanded and sleazy to ensure the dealer gets the long end of the stick. On the flip side the works are just as accountable for the actions that the dealer asks them to do so I have a hard time trusting this scenario overall, it seems like they do not care about the individual costumer they are they are only interested in their final profit margin even if that means playing psychological games trying to buy this car. This process was so fraud of BS. I do not understand how anybody sees it as anything other this. More

This is the third Hyundai I have purchased from Sansone and I live in NY. I was lucky enough to deal with Tom Peoples again. A great salesman who was very helpful and helped me get into the car I wanted fo and I live in NY. I was lucky enough to deal with Tom Peoples again. A great salesman who was very helpful and helped me get into the car I wanted for a price I was very happy with. I had a very good experience and I will definitely be coming back . Glenn Sweeney NY More