Sangster Motors, Inc. - Service Center

Appropriate staff did not show up for scheduled service so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went to shop and found that DEF was indeed not put in truck and poured it in himself. He also documented and assured me that he owes me a tire rotation. Although not convenient to swing by or schedule again for rotation due to living in Quincy, he said if I call him next time I am in wenatchee he can probably fit me in. I appreciate Edgar, his polite and friendly attitude and him making my experience good regardless of the poor execution of servicing my vehicle by the shop staff. More

Since I had a serious brake problem, Bree and the team put my car on the 'work-in' list. I had it back in two days? put my car on the 'work-in' list. I had it back in two days? More

Having to go from another city and not being able to move from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle More

Very easy and quick. Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced More

So willing to handle all issues. Edgar is a very big help. I appreciate him. Edgar is a very big help. I appreciate him. More

Exceeded expectations. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed. More

Performed my service quickly and efficiently. Very friendly and easy to deal with. Great dealership. Very friendly and easy to deal with. Great dealership. More

Great dealership alway very helpful Great locally Christian family owned business that's supports the community in many ways Christian family owned business that's supports the community in many ways More

My experience with Sangster's was great. Kept me informed. Picked me up in timely manner Kept me informed. Picked me up in timely manner More