Sands Ford of Red Hill

Courteous, professional, honest, caring, Awesome!! Our sales professional Jeannie was amazing. My wife and I felt like we had know her for years. She was honest and caring. She went out of her way t Our sales professional Jeannie was amazing. My wife and I felt like we had know her for years. She was honest and caring. She went out of her way to take care of us. The car is awesome. Of course, we must add this is our second purchase. The service department at all levels is exceptional. They make you feel like your family when you bring the car in for service. Always make the necessary upgrade and let us know if anything is serious. Of course, Nothing has been. We are very pleased with our Ford purchases. This is a dealership you can recommend and never feel unsure about your decision. Wonderful people!!!! More

disappointment We contacted the dealer because we had located the car we wanted, we set the appointment to go see the car. We then drove 3 hours one way to get to th We contacted the dealer because we had located the car we wanted, we set the appointment to go see the car. We then drove 3 hours one way to get to this dealer. Before we arrived I ran a car fax and knew that even though the car was a 2015 and a dodge at a ford dealer. it was a used car that had been purchase at auction. I also knew the trade value of my vehicle. The first thing I notice the car was not detailed it had salt on it from the winter we went to see the car in may, also there were a few road chips in the paint, the interior was clean. It road tested good. So we decided to negotiate, my car low book was 18000, high was 24000. The sales manager offered us 15500. I said no, he would not even negotiate. .I am glad he would not.. He did us a favor. We brought the fact that the car we were looking to buy was also used, and a auction car. his response was but its a 2015. we were willing to pay asking price of car being sold, again I say he did us a favor. . Once a car is sold its no longer new, and especially a auction car. We were also taking a risk that the car had not been properly cared for, and appearance alone made me wonder. The Gentleman though nice was firm he would not negotiate. so we left disappointed. I could not take that kind of loss on my car, On the way home we stopped at Shively motors, they gave me very close to high book on my car and put us in a brand new 2015, Exactly like the one we looked at Sands, This salesman jay was so efficient, he went on his computer found our car, even helped us build a backup one just in case the one we wanted was not available. Within in the week we were in our car, they even complemented our trade and had our trade resold within the week. Sands got a three from me because they were nice but very non negotiable. if you want a dealer willing to work with you this may not be the place to go But not everyone may have the same experience. More

2004 F-150 FX4 I bought my 2004 F-150 FX4 from Sands of Red Hill. Ian and Colleen were very helpful in the whole process. I would tell anyone to buy a car there. I w I bought my 2004 F-150 FX4 from Sands of Red Hill. Ian and Colleen were very helpful in the whole process. I would tell anyone to buy a car there. I will be back for sure the next time I am in the market for a car. More

Excellent Car Dealer and Sales Rep We were searching for a car for our daughter. We knew exactly what she wanted. We only found 2 which were out of state and in PA. We are from NJ so th We were searching for a car for our daughter. We knew exactly what she wanted. We only found 2 which were out of state and in PA. We are from NJ so this was a little hike to get there. We first went to another dealer prior to going to Sands Ford of Red Hill. Both of the cars were identical. Needless to say the first car dealer we went to played games the normal xx negotiating and not being straight up from the go! My dad worked at Ford and retired from ford and we had the plan for retired employees. We told them right up front and they continued to play games so we left. Of course they called us to try to get us to come back. Well that didn't happen we left and went to Sands. Well what a different feel just walking into the door at this dealer. We were greeted by the salesman Mark Rychlak who was honest and sincere from the start. We did purchase the car through Mark! Thank you Mark for going above and beyond to help us get this car for our daughter and making the process a simple process as it should be! We will recommend you to everyone we know that is looking for a Ford and we will certainly be back to see you when we are ready to purchase another vehicle!! Thank you, The Bruno's NJ More

Excellent and Honest I have never had a more enjoyable car buying experience! We called ahead and told Mark what type of car we were looking for and a price point. When I have never had a more enjoyable car buying experience! We called ahead and told Mark what type of car we were looking for and a price point. When we arrived, he had 3 ready for us to test drive and all were in the price range. There was no haggling with the trade in value of my existing car. Mark was AWESOME! I will be recommending Mark to all my family and friends! More

what excellants is all about tom burrell took excellent care of us. very patient and caring about our needs. one of the reasons we deal here is because of donna hess.. she is fant tom burrell took excellent care of us. very patient and caring about our needs. one of the reasons we deal here is because of donna hess.. she is fantastic. ed & myrna bell More