Sands Chevrolet - Surprise

great customer service and professional service. Sands Chevy in Surprise did a phenomenal job of servicing my Chevy Cruze and getting me back out on the road. All associates at Sands Chevy in Surpri Sands Chevy in Surprise did a phenomenal job of servicing my Chevy Cruze and getting me back out on the road. All associates at Sands Chevy in Surprise were courteous and very professional. Thank you Sands! More

Oil change Victor Morales is our service specialist. Everytime we come in for service he treats us like VIP! When I buy a car the service department is most impo Victor Morales is our service specialist. Everytime we come in for service he treats us like VIP! When I buy a car the service department is most important to us. Thanks Victor! More

Deliverly of car When it came time to get the car we were at a dinner and they dropped off the car in our drive so we could have are dinner with friends. This is great When it came time to get the car we were at a dinner and they dropped off the car in our drive so we could have are dinner with friends. This is great! Don Trenda More

Friendly & Courteous Service Jake handled the visit well, and provided a loaner vehicle when diagnostics of DTCs was taking longer that expected. Fuel system cleaning cost seems Jake handled the visit well, and provided a loaner vehicle when diagnostics of DTCs was taking longer that expected. Fuel system cleaning cost seems a little high to me. More

Everything was great Frank La Rosa was great. I thought Frank did a great job I did not feel pressured into buying my car. I told him the first day I was just looking he was fine with that. I woul I thought Frank did a great job I did not feel pressured into buying my car. I told him the first day I was just looking he was fine with that. I would buy another car at Sands. More

My recent oil change and tire rotation visit was awesome. Ken was friendly, professional, and knowledgeable. I felt i was in good hands and I will return. and tire rotation visit was awesome. Ken was friendly, professional, and knowledgeable. I felt i was in good hands and I will return. More

excellent service salesman Tony Evasco was willing to listen to what we wanted in a truck and showed us only vehicles that fit our requests. excellent service salesman Tony Evasco was willing to listen to what we wanted in a truck and showed us only vehicles that fit our requests. excellent service More

Goodbye Ford Stopped in for a little eye candy and after being greeted by salesman Frank La Rosa and after he answered all our questions he made it comfortable to Stopped in for a little eye candy and after being greeted by salesman Frank La Rosa and after he answered all our questions he made it comfortable to go home and think if we wanted to purchase our new vehicle now or later.. Obviously with Frank and his team we are driving our new camaro.. More

Oil change and wash I think two hours for an oil change and and a wash is exsessive. I also didn't appreciate no one telling me where I could find my car or the changing I think two hours for an oil change and and a wash is exsessive. I also didn't appreciate no one telling me where I could find my car or the changing of the position of the drivers seat. I'm six feet tall and there was no reason to move my seat. Did like the fact that I didn't have to wait long for someone to come out and take my information so I could go inside and wait for my car. More

Incompetent staff I've been to this service department several times as I live right around the corner. I will be driving to one of the other Chevrolet service centers I've been to this service department several times as I live right around the corner. I will be driving to one of the other Chevrolet service centers from now on. The service advisors here are a joke. How do these guys even stay open? They don't listen to the complaint. They interrupt you over and over. They called me a liar when I suggested they out-source a repair that they are not able to fix. Robert said "I've been doing this for 25 years and I've never seen that". I've worked at dealerships for a total of about 5-6 years and we did it all the time. I called other dealerships and they said they do it as well. This particular problem is my door panels are rattling very bad from my music. Stock Bose stereo. They verified the rattles then said that it is the window switch but they won't replace them cause the new ones will do the same thing. Kidding me!? On top of that, I have to take my truck back in after they "serviced" it because they forgot to reset the tire sensors..... Again! This is just from my last visit. I could go on. Already spoke with Juan at the Glendale location and he is taking care of me. Shuttle kid was nice but DO NOT TRUST THESE PEOPLE WITH YOUR AUTO SERVICE NEEDS. I called and left TWO messages for Steve (serv manager). Never got a return phone call. Done with these guys. More