Sands Chevrolet - Surprise

Heater Hose Service My service rep. Ken had diagnosed the problem and had it fixed within a matter of days since the parts were special order. He even covered an oil chan My service rep. Ken had diagnosed the problem and had it fixed within a matter of days since the parts were special order. He even covered an oil change due to a misunderstanding on the original write-up. Fair and honest representation. More

Sands takes care of its customers There was some confusion about what exactly was to be done, and Robert took care of the problem instantly. Plus he said to take the truck back if the There was some confusion about what exactly was to be done, and Robert took care of the problem instantly. Plus he said to take the truck back if the leak continued. More

fuel system decarbonization I had a service done that I had heard of before but thought it would be a lot more expensive.. The service was done and there was a little problem wi I had a service done that I had heard of before but thought it would be a lot more expensive.. The service was done and there was a little problem with the way the car ran after.. I took it back and they took care of it right away and now it's running great!! More

Went to toyota and bought a tundra Once I realized the used tundra on the lot was more then a new chevy I went over to toyota and bought one. Sands sold me a silverado 3 years ago and I Once I realized the used tundra on the lot was more then a new chevy I went over to toyota and bought one. Sands sold me a silverado 3 years ago and I was upside down on it. Did sands make a deal work with me ? NO but toyota did and they hold value better and come with more standard options. I'm done with sands chevrolet. More

Outstanding Staff is always so accommodating and my service manager, Matt, is amazing and advises of any specific needs my truck may have received needed, thank y Staff is always so accommodating and my service manager, Matt, is amazing and advises of any specific needs my truck may have received needed, thank you More

oil change was informed i needed brake fluid changed and transmission fluid change,was a little mad at the fact i brought the car in at 48,000 miles and the brak was informed i needed brake fluid changed and transmission fluid change,was a little mad at the fact i brought the car in at 48,000 miles and the brake fluid and transmission fluid did not need attention so i bring the car in at 51,000 miles and all of a sudden i need both fluid changes for immediate attention this is wrong and if so i should get a considerable discount on both changes since this is not my fault. i would like something done about this!!!!! thank you joe macaluso More

Oil change. Recall maintenance Matt Morzella is the absolute best. Dealing with auto maintenance of any kind is never enjoyable for a woman, Matt makes my visits smooth and worry f Matt Morzella is the absolute best. Dealing with auto maintenance of any kind is never enjoyable for a woman, Matt makes my visits smooth and worry free. I am always well taken care of and Matt and the service team exceeds expectations every time. More

Break Check! I brought my car in on a Monday morning without an appointment because by breaks started doing weird things on Sunday. They were able to get me right I brought my car in on a Monday morning without an appointment because by breaks started doing weird things on Sunday. They were able to get me right in and had my car fixed and back to me before the end of the day. They even provided a shuttle home and back so I would not have to wait for hours while they fixed the problem. Thanks! More

Vehicle purchase Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a ba Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a bad experience. They try to force you to purchase all these extra warranties etc. Didn't appreciate their hard ball tactics! More

Efficient! When I pulled up,they seemed suprised,when I said I had an appointment. Of course I made one.it was very busy, took longer than the last visit. After When I pulled up,they seemed suprised,when I said I had an appointment. Of course I made one.it was very busy, took longer than the last visit. After two hours I checked on the progress, saw my key at the desk and was glad everything was done. It was ok,I will be back! More