![](http://dealerrater.com/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Sands Chevrolet - Surprise
Surprise, AZ
Filter Reviews by Keyword
By Type
Showing 2,803 reviews
Surprise by their promptness and great attitude. Made an appointment a week in advance. They got me in on day of appointment promptly. No high pressure pitch for services I didn't ask for,or need. Co Made an appointment a week in advance. They got me in on day of appointment promptly. No high pressure pitch for services I didn't ask for,or need. Completed the requested service as promised and did a proper job. The only complaint I would voice is with the cashier. She was one of those individuals that had her nose in the air and acted as if my interruption to her morning by me wanting to pay my bill and go was a big inconvenience to her. She was so self absorbed in her smartphone and displaying her Hollywood wannabe fashion look that she was the most out of place individual in the building. You all know the type. So into herself that "me" the customer, was somehow an inconvenience to her morning. More
Very good customer service but way too long I had a 10am appointment and 3hrs later I left without my car being cleaned because I was tired of waiting. It shouldn't take 3 hrs when you have an I had a 10am appointment and 3hrs later I left without my car being cleaned because I was tired of waiting. It shouldn't take 3 hrs when you have an appointment to get oil changed and radio checked for a recall part. More
Wonderful Experience I worked with Rob Donlevy in internet sales and he was great. He really helped me get the right car. He made a very stressful experience stress free. I worked with Rob Donlevy in internet sales and he was great. He really helped me get the right car. He made a very stressful experience stress free. I would recommend him to anyone looking for a car. More
it was freaking awesome!!!!! So my salesman Nicholas was really great. I really didn't feel like I was going to buy a car that day, but he took me out showed me dome vehicles and So my salesman Nicholas was really great. I really didn't feel like I was going to buy a car that day, but he took me out showed me dome vehicles and just let me decide what I wanted to do. No pressure or bs. He was straight forward with me. I told him my budget and what I needed in a car and he delivered. I wpuld definitely go back to him if I need another car. The whole place was great loved the ambiance of the place and loved how they yook car of me More
Great Service! Took my new Traverse in because my A?C went out in the rear of the SUV. They fixed the problem quickly & it has never been colder!! Took my new Traverse in because my A?C went out in the rear of the SUV. They fixed the problem quickly & it has never been colder!! More
Perfect Buying Expierence I cannot express to you how great the purchase of my new spark went! My sales professional Quentin was very knowledgeable, low pressure and a pleasure I cannot express to you how great the purchase of my new spark went! My sales professional Quentin was very knowledgeable, low pressure and a pleasure to talk to. I would not hesitate to by another car there! More
Great Buying Experience We met our Sales Consultant, BLAIR WILKES. He listened to what we wanted and he showed us several vehicles that fulfilled our wants. He was very knowl We met our Sales Consultant, BLAIR WILKES. He listened to what we wanted and he showed us several vehicles that fulfilled our wants. He was very knowledgeable about the different vehicles and their xxxxxxand con's. After we decided, Blair made the rest of the process fast and pleasant. My wife and I were very impressed with how well we were treated. Absolutely, NO sales pressure! More
My new dealership On point ,honest, polite, very pleasant. When I start looking for a new vehicle Sands chevrolet is my first stop definitely. Thank you again Ken Ashby On point ,honest, polite, very pleasant. When I start looking for a new vehicle Sands chevrolet is my first stop definitely. Thank you again Ken Ashby. More
My experience was excellent. Everyone was courteous and friendly. Helpful advice was given to help me make an informed decision about the maintenance needs of my vehicle. Work w Everyone was courteous and friendly. Helpful advice was given to help me make an informed decision about the maintenance needs of my vehicle. Work was done within the time frame given to me. More
Steering Fluid and Brake Fluid flush and refill Ken Ashby was my service rep and greeted me upon my arrival. He noted my scheduled service and noted an additional issue that I wanted to be addresse Ken Ashby was my service rep and greeted me upon my arrival. He noted my scheduled service and noted an additional issue that I wanted to be addressed during the service. He made sure I was signed up for the shuttle service and later called to inform me that my vehicle was ready for pick up. He also advised me that while preforming the tire rotation the service tech had found a screw in one of my tires. Ken was very polite and professional and a pleasure to work with. More