Sands Chevrolet - Surprise

bed liner and desert package instll i took my 2016 silverado in for a bed liner and the desert package.they did an outstanding job.they called me about 4 pm ask me if they could keep it i took my 2016 silverado in for a bed liner and the desert package.they did an outstanding job.they called me about 4 pm ask me if they could keep it over night to finish it in the morning,i didn't care.The next day all the work was done,they even filled the tank and washed it.Thank you guys you are great. More

Evacuation and refill of R134 Service Advisor Jean (Surpise ) is friendly and very helpful! I will have work done with her again. She has dealt fairly and honestly with me in the Service Advisor Jean (Surpise ) is friendly and very helpful! I will have work done with her again. She has dealt fairly and honestly with me in the past. More

Great car buying experience! My husband and I were looking for a good used vehicle. The staff at Sands Chevrolet in Surprise worked with us and made it work to our expectations. My husband and I were looking for a good used vehicle. The staff at Sands Chevrolet in Surprise worked with us and made it work to our expectations. We worked with Doug Moore who was very professional, and made it a great experience for us. We will definitely be recommending this dealership and will consider to buy from them again. The car looks amazing and we got a great deal on it! More

Good job service was great. I would recommend this dealership to others. Ken was a good dude and took car of my vehicle ASAP so I could have it back by the en service was great. I would recommend this dealership to others. Ken was a good dude and took car of my vehicle ASAP so I could have it back by the end of the day More

Poor customer service My wife brought in my truck for an oil change and was told one price and then when she went to pick it up the price was more. Then when she questioned My wife brought in my truck for an oil change and was told one price and then when she went to pick it up the price was more. Then when she questioned why the difference the service guy blew up and rase his voice at her and threw the paper work at the girl at the counter making my wife feel very uncomfortable. Then when she needed a ride home he told her that it would be 2 hours. The gentleman that gave her a ride home was very nice to her and did not know why they told her it would be two hours as they had two drivers that day. Then the driver called my wife to find out if she needed a ride back. That was how she found out my truck was done. There was some resent recalls as well and when my wife asked about the trailer hitch one the service guy told her he had no idea what she was talking about so I don't know if these got looked at or fixed since he blew up at my wife and we tow a trailer alot. So as a manager of a major retailer I think this matter should be looked at and addressed. I think the guys name was victor. The girl at the counter told my wife she was a manager and gave my wife her direct line and told my wife that she would note the file that this guy would never help us again. Thank you Mike Carpenter More

They take care of you I take my company-owned vehicle in for service. It is never a hassle and I am able to be comfortable and work wile they take care of my car. Matt in I take my company-owned vehicle in for service. It is never a hassle and I am able to be comfortable and work wile they take care of my car. Matt in fleet is terrific! But the whole team is cheerful and helpful! More

Experiencing Sands Chevrolet Not bad at all! Someone one actually came to the vehicle and let me know what I had to do next. My "assigned" agent was very friendly and not pushy Not bad at all! Someone one actually came to the vehicle and let me know what I had to do next. My "assigned" agent was very friendly and not pushy at all. He actually let me know the ETA and came for me after the job was done. Thanks Sands Chevrolet! More

First Service ever. This was my first vehicle servicing at a dealership and Jean in the service center was really nice and helpful with what was due for my truck. Quentin This was my first vehicle servicing at a dealership and Jean in the service center was really nice and helpful with what was due for my truck. Quentin in sales was also really helpful and understanding. More

Great Robert Manganaro & Paul "Boston" were great to work with. Made buying my 2015 Malibu a stress free experience. I appreciate the extra effort from Jua Robert Manganaro & Paul "Boston" were great to work with. Made buying my 2015 Malibu a stress free experience. I appreciate the extra effort from Juan in finance as well! Denise Ballard More

Great Experience Good prices and a great service advisor in Jake was in and out in less than 45 minutes, would recommend Sands Chevy in Surprise to anyone looking for Good prices and a great service advisor in Jake was in and out in less than 45 minutes, would recommend Sands Chevy in Surprise to anyone looking for a great experience. More