San Marcos Toyota

Finally, A Toyota Dealership Worth Doing Business With After trying three other Toyota dealerships, I found myself in San Marcos working with Karlton to order my "custom" 2019 RAV4. Karlton made the experi After trying three other Toyota dealerships, I found myself in San Marcos working with Karlton to order my "custom" 2019 RAV4. Karlton made the experience as easy as buying a car could possibly be. He was patient and respectful, and I highly recommend him and the dealership overall. More

Good Experience I had a good experience at San Marcos Toyota, everyone was friendly and helpful. They went out of their way to find the vehicle I wanted and got it t I had a good experience at San Marcos Toyota, everyone was friendly and helpful. They went out of their way to find the vehicle I wanted and got it to me quickly, and it looks great! More

Kyle was an excellent sales agent We worked with Kyle (red hair). He was an understanding and excellent sales agent! I highly recommend him. Service here was great overall. I have alwa We worked with Kyle (red hair). He was an understanding and excellent sales agent! I highly recommend him. Service here was great overall. I have always had great experiences at Toyota San Marcos. More

Great buying experince very knowledgeable the dealership staff was very nice and professional, great kids area:). Mr Elliot was very patient with me. Will go back to see him next time. the dealership staff was very nice and professional, great kids area:). Mr Elliot was very patient with me. Will go back to see him next time. More

Very helpful Upon first contact with dealership & speaking with Gregory Wiiliams who worked with us to get a day & time that fit with our travel schedule. Upon arr Upon first contact with dealership & speaking with Gregory Wiiliams who worked with us to get a day & time that fit with our travel schedule. Upon arrival were greeted and checked in promptly. Part was in stock and we were on our way in less than quoted time. Statement was received promptly. Very well pleased with all staff we csmointo contact with at your dealership. Thanks,Dennis & Cheryl Newman More

Missed the mark 1. The customer service is hot and cold. Half the employees I interacted with were professional and pleasant, and half were terribly unprofessional, a 1. The customer service is hot and cold. Half the employees I interacted with were professional and pleasant, and half were terribly unprofessional, and obviously didnt want to help you or be at work. 2. The radio, and USB ports beneath it in the bottom console, went out 2 weeks after I bought the Camry. I took it in to diagnose and fix. They assure me it's just a bad radio. I say what about the charging ports, isnt it possibly something else, and that has caused radio and ports to stop working. They're confident it's just a bad radio. So they replace it. 3. I pick the car up after work. It's late so I just trust it's all good. Bc they said everything's working and its fixed. I drive off lot, 2 mins later try to turn on the radio, IT DOESNT WORK. 4. I Immediately called the service manager that I was working with, he doesnt answer. 5. Next day he hasnt returned my call, I wait until lunch time, and finally call back 3 more times before I can get someone to assist. 6. Take the car back to them that day, and they have no clue what the issue is. I explain I'm leaving on a road trip in two days, and now wont have a working radio. Great. 7. The 2nd service manager, while less pleasant in person than the first, did try to help after I told him I'm traveling soon and am frustrated with this whole situation; so he offered me a rental to take on my trip, and they could keep my car and rediagnose issue and get it fixed while I was gone. Unfortunately he said I could only have it 5 days, and my trip was 7 days. Seems asinine not to extend it two days, so your customer who just bought a car 7 weeks ago isnt inconvenieced again. I've been to the service dept 3 times in 12 days. Fed up. More

Best experience ever, best prices! Excellent service, i had an appt with big Mike when i got there he had the car ready for me to look at it, He make sure i had the best deal possible f Excellent service, i had an appt with big Mike when i got there he had the car ready for me to look at it, He make sure i had the best deal possible for my budget and about 2 hours laters i was already out of there with a brand new car!!!!! If you ever come by San Marcos Toyota ask for Big Mike, he is just the best More

SUV maintenance Great customer service and shuttle service provided by Brian Bond and San Marcos dealership. Extra inspection of belts saved me money and a lack of wo Great customer service and shuttle service provided by Brian Bond and San Marcos dealership. Extra inspection of belts saved me money and a lack of worry. More

Routine maintenance Called and got same day appointment. Staff were helpful and friendly pointing me in the right direction. Service was very fast. Got in and out in 30 m Called and got same day appointment. Staff were helpful and friendly pointing me in the right direction. Service was very fast. Got in and out in 30 minutes. Couldn’t be happier! More

San Marcos Toyota Service I had prompt service and quality extra help with my Bluetooth syncing with google maps on my phone. The technician was knowledgeable, friendly, and re I had prompt service and quality extra help with my Bluetooth syncing with google maps on my phone. The technician was knowledgeable, friendly, and responsive. More