San Marcos Toyota

Great Service Got new tires on my Tacoma. As usual the service was excellent! Will continue to see the SM Toyota team for my service needs in the future. Got new tires on my Tacoma. As usual the service was excellent! Will continue to see the SM Toyota team for my service needs in the future. More

great first time, Michael was very helpful. great first time with this dealership, super helpful service advisor whom i would recommend to everyone. scheduled maintenance of a 2007 4runner. com great first time with this dealership, super helpful service advisor whom i would recommend to everyone. scheduled maintenance of a 2007 4runner. communications were great and wven used the shuttle service to pass time. Highly recommended More

Bad experience We came in on a Monday ready to close the deal. The person we dealt with clearly was not a salesman, even though it stated he was on his shirt and bus We came in on a Monday ready to close the deal. The person we dealt with clearly was not a salesman, even though it stated he was on his shirt and business card. He gave us the dealerships so called “best” offer, which I might add was the only offer or number that was ever spoken out of his lying mouth. He then stated another dealership in town had put in that exact same offer. We kindly said no thank you, that will not work for us. He didn’t say one word to us and let us walk out the door. No counter offer, no let me talk to the boss, nothin was said after that. San Marcos Toyota stated they sale vehicles to other dealerships versus consumers. Less than 24 hrs later they dropped the price of the vehicle by almost $1,000.00. Clearly San Marcos Toyota bold face lied to us. They never had an agreement with a different dealership evidently or why would the drop the price of a vehicle that had been setting on their lot 81+ days! Good business usually doesn’t start out with lies. We were very interested in a certain vehicle which it why we were persistent and drove the 4hr drive again to the dealership today to close the deal with a different sales associate. We were told our vehicle would be “completely detailed” and that’s a direct quote! Our purchased vehicle was ran through the wash with oil slapped on the tires. The inside wasn’t even touched! The sticker glue is still on the windshield and side window. Maybe San Marcos Toyota has different standards than the rest of the world. We actually are business owners and have never and will never treat our clients this way. Our 1st experience here was horrible customer service and our 2nd wasn’t much better. We spent over 4+ hrs in this dealership so we think this is a fair review of our experience here. If you are looking to be treated fair, kind, and a valued customer I would not recommend San Marcos Toyota. If sales are down San Marcos Toyota please consider this constructive feedback More

New Car Purchase We met Manny and discussed the purchase of a new Avalon. Manny was very knowledgeable of the cars and he didn’t have a high pressure sales attitude. We met Manny and discussed the purchase of a new Avalon. Manny was very knowledgeable of the cars and he didn’t have a high pressure sales attitude. We had a great pleasurable experience. The dealership was clean bright and everyone was a pleasure to work with. More

Meghan and Danny were extremely knowledgeable, efficient, and totally focused on the provision of customer service! I will absolutely recommend this dealership and them in particular to others. In addition I and totally focused on the provision of customer service! I will absolutely recommend this dealership and them in particular to others. In addition I will come back to purchase Toyota vehicles from this dealer. More

Quick and easy!!! Thanks Mike for making our experience quick and painless. GREAT JOB!! The rest of the staff was very friendly. TWO THUMBS UP SAN MARCOS TOYOTA!!! Thanks Mike for making our experience quick and painless. GREAT JOB!! The rest of the staff was very friendly. TWO THUMBS UP SAN MARCOS TOYOTA!!! More

A nightmare from the beginning. Service wanted to sell me a timing chain when my truck doesn't have a timing chain. Purchased a certified used vehicle problems with financing and now Service wanted to sell me a timing chain when my truck doesn't have a timing chain. Purchased a certified used vehicle problems with financing and now after less than a month problems with vehicle. More

Professionalism! Everyone where so nice and helpful. They made you comfortable. Great selection of new cars and trucks! Charlie was our salesman and he is awesome. Tha Everyone where so nice and helpful. They made you comfortable. Great selection of new cars and trucks! Charlie was our salesman and he is awesome. Thank You ! Lawrence Malek More

35,000 Mile Checkup We were greeted promptly upon arrival and everyone we interacted with was kind, courteous and professional. San Marco's Toyota is where we go for a We were greeted promptly upon arrival and everyone we interacted with was kind, courteous and professional. San Marco's Toyota is where we go for all vehicle needs since 2005, after moving to the Texas Hill Country. More

Great service. Quick and responsive They are always great. The service advisors are attentive and maintain communication. The only thing I would ask is that if you see a customer standin They are always great. The service advisors are attentive and maintain communication. The only thing I would ask is that if you see a customer standing around and you work there, ask if they’ve been helped. I was standing around for about 10 minutes and not one person asked. The service was great but the cashiers were just looking at me stand there when I went to pick up my vehicle. This is the reason for 4 starts and not 5. More