San Francisco Toyota

Best vehicle purchase experience I have every had Through my driving life, I've dealt with over 8 vehicle purchases for myself and family/friends. I'm the car guy in my family so when it comes to purc Through my driving life, I've dealt with over 8 vehicle purchases for myself and family/friends. I'm the car guy in my family so when it comes to purchasing a car, I'm usually a hawk at doing research for vehicle, features, pricing etc. Hands down San Francisco Toyota gave me the best deal and least hassle for my 2012 Sienna. In 2012 I was doing my research to pick one up for the wife after I had just moved to the west coast for a new job, my wife's lease was up on her corolla and we had 1.5 year old at the time and it was hard to get her in and out of the car seat. I looked at all minivans and was adamant about getting all wheel drive just in case we moved back to the east coast for snow and/or rain, also being a Muslim, it is against my religion to pay or take interest (similar to Orthodox Jews) and at the time there were incentives for 0% for 60 months on the Sienna. The Sienna was the only van to meet my criteria of all wheel drive and no interest. I lived in Santa Rosa at the time, about 1 hour north of San Francisco. I had started my job in end of April (the 30th I think) and started looking and calling around to all dealers that had the vehicle I was looking for in their inventory from Santa Rosa to San Francisco. All dealers quoted me different things for the same packages, San Francisco Toyota was the lowest, I was wary that they might be low-balling me because of laws in Cali that don't require them to honor an emailed quote, it has to be on paper. So I ask around other dealers quoted close but not the same. 2 weeks into my new job, my parents called me and informed me that my father who was diagnosed and operated on and treated for cancer for the past 9 years was going to be put in hospice care and that there was nothing else they could do for him. So I had to fly back to the east coast and put the vehicle purchase on hold. After 2 weeks being on the east coast and my father somewhat stabilizing after an intense first week in hospice I flew back to my new job. I got back in contact with the various dealers that had quoted me different prices and the one dealership I had contacted 2 weeks early in the same month changed their pricing and jacked it up on me telling me that demand went up. I followed up with San Francisco Toyota and Sabrina and Tani kept the same quote which was still the best quote I had received. I followed up with them and met them in person I had a rental car they kept their word on their price and they were extremely pleasant to deal with. Tani took me to return the rental car and shared with me his personal experience with a close relative's passing when I mentioned what i was dealing with and he was very supportive and understanding. It wasn't just a car deal, it was a great human experience with people that care that aren't out to rob you for you money and keep their word. I was so impressed that I had promised them a good review and more than 2 years later I am giving this review because of the impact they had. I have their magnet on my fridge even though it for the 2013 calendar year and everytime I look at it I remind myself that i have to get around to doing that review because I promised and because they made my life easier during one of the most difficult times of my life. I am thankful to God for putting them in my path and in case you're curious, I am also thankful to mention that my father lived till September of 2012. Recently San Francisco Toyota contacted me to purchase my Sienna back, but we moved back to the east coast earlier this year. If I buy another Toyota, I might still consider purchasing from them and shipping it just because of that great experience. Tani and Sabrina, thank you both for all of your help and support and for giving me a good deal and for keeping your word. More

Working with Alan Lac Alan is a first class salesman and a pleaser to work with.. If not for the fact that after deciding to buy the Boxter he demo'd for me, I sat at home Alan is a first class salesman and a pleaser to work with.. If not for the fact that after deciding to buy the Boxter he demo'd for me, I sat at home and had a cup of coffee before calling to confirm I wanted the car, you would have sold it to me. I was 20 min late. My error. More

My previous car was also a Toyota (2010 Prius) bought at San Francisco Toyota with William Lui. He is the reason I trust and always come back to this dealership. My family combined bought all our toyotas fr San Francisco Toyota with William Lui. He is the reason I trust and always come back to this dealership. My family combined bought all our toyotas from this dealer. Alan Lac called me up about an opportunity to get my car appraise and see if we would be interested in trading it in. Since we were thinking about a new car already, it was a perfect opportunity. Our appraisal of the 2010 Prius was within what we anticipated and so we decided to trade it in for a newer model Prius. The whole process was very smooth and Alan did not try to pressure us to make a sale. He was very informative and overall excellent to work with. More

Very friendly and gentle sale person,easy to deal with. I purchase two new cars from him in less than a year. Thank you Alan. purchase two new cars from him in less than a year. Thank you Alan. More

Best dealer in Bay Area among other toyotas, BMW, Nissan. Honest, helpful, straight answers. Other dealers would tell me about non existent offers and expect immediate sale. Honest, helpful, straight answers. Other dealers would tell me about non existent offers and expect immediate sale. More

William is professional, kindness, efficient. Certainly would recommend him to friends. The new car is just what I want thought driving more then an hour to get to there. would recommend him to friends. The new car is just what I want thought driving more then an hour to get to there. More

I had a wonderful experience at SF Toyota! I was recently in the market for a new Toyota Corolla and Alan Lac was very helping! He helped a lot. Recommended! in the market for a new Toyota Corolla and Alan Lac was very helping! He helped a lot. Recommended! More

Things started off well, Ryan was courteous and professional, so my initial impression was good. I went and test drove a car, which ended up being sold quickly before I could make payment arrangeme professional, so my initial impression was good. I went and test drove a car, which ended up being sold quickly before I could make payment arrangements in order to at least secure the vehicle. I then moved on and found another car to my liking whic Ryan confirmed was indeed available. I was supposed to come in for a test drive and give a deposit of $15,000. Ryan called me back and cancelled our appointment, saying that the car need some bumper touch up work at the body shop since it had been a city car. He said that he would let me know the next day as to when the car would be available to show and take out for a test drive, indicating that it would hopefully be that next day. The next day I hadn't heard from him so I decided to call and inquire about the status of this car. He said that he would try and find out and get back to me. This was at around 1:15 PM. I never heard back from him. Later that night I sent him an e-mail, saying that I didn't mean to be a bother, but I just wanted to know what was going on. Hours later that night, I received an e-mail from him saying that he was sorry but someone had bought the car sight unseen. I don't know who is responsible for this, but it reflects badly on this dealership, and I will spend my money elsewhere. More