San Francisco Toyota

Extremely helpful Had a great experience with Russell Enright. He understood exactly what we were looking for, found several choices for us and made the whole process a Had a great experience with Russell Enright. He understood exactly what we were looking for, found several choices for us and made the whole process as painless as possible. More

Refreshing This is a family owned business and it shows. Matt and Jerel in the pre-owned department were helpful when purchasing an automobile. They were truly i This is a family owned business and it shows. Matt and Jerel in the pre-owned department were helpful when purchasing an automobile. They were truly interested in the customer's satisfaction We worked together on coming to a fair price and I did not have to go through the hiarchical negotiating process. For a fair and more relaxed process for purchasing a pre-owned car, I recommend San Francisco Toyota. More

Efficient, attentive and not high pressured! l We had a good experience with Sabrina La. She listened and found us a vehicle we and was very patient and thorough about answering our questions We had a good experience with Sabrina La. She listened and found us a vehicle we and was very patient and thorough about answering our questions More

Fantastic service, excellent people. I'd been looking for a CPO Prius for months, but had put off shopping because I dreaded the whole process. Last week I finally started calling around I'd been looking for a CPO Prius for months, but had put off shopping because I dreaded the whole process. Last week I finally started calling around to dealerships to set up test drives. Most of the dealerships were good with pleasant people, but they didn't have the exact thing I was looking for; one dealership had a good option for me, but clearly wasn't committed to working with customers after the sale was complete. When I inquired with SF Toyota about test driving a few vehicles, I was immediately contacted by Guilherme "Gee" Gomez to set it up. Gee is absolutely everything you would want in a sales person. Patient (this is my first hybrid and he explained everything to me - twice!), helpful (there was something I didn't like about the car and he went above and beyond to resolve the problem), and willing to do whatever it takes for customers to feel comfortable about their purchase (I set up an independent pre-inspection of the car and Gee helped me get it to the mechanic). After the sale, he told me to get in touch any time if I have questions or a problem and followed up the next day to be sure I was satisfied with the purchase. I can't recommend Gee or SF Toyota highly enough. Their whole team is outstanding. Sure, I couldn't negotiate on the price, but it was already very fair, and I'm willing to pay a few extra bucks to buy from people who are committed to excellent customer service. I am one of those people who tend to keep cars forever, but when it is time for my next purchase, I will absolutely go to SF Toyota first. More

Egotist and rude This is a one price no haggle dealership.dont bother to come here to find deal if you're thinks the price is too high. This is a one price no haggle dealership.dont bother to come here to find deal if you're thinks the price is too high. More

Recall on my 2009 Scion XB Got a call from Toyata there was a recall on my 2009 Scion XB, booked the appointment at same time. Took my car to the service center on Van Ness. T Got a call from Toyata there was a recall on my 2009 Scion XB, booked the appointment at same time. Took my car to the service center on Van Ness. They replaced the master window switch circuit board, the job was done within about one and a half hour. Good service and the staff are very friendly. More

Best Toyota Dealership within 150 miles Passed up no less than 10 dealerships that were closer, and even paid a bit more, but well worth it. No hassle, genuine customer service, lack of ins Passed up no less than 10 dealerships that were closer, and even paid a bit more, but well worth it. No hassle, genuine customer service, lack of insufferable and meaningless salesmanship. Requested quote and actually received, a few emails and a couple of calls for details and on my way. Once there, car was ready for test drive, paperwork at the ready....couldn't have been simpler and easier and refreshing to deal with "normal" folks that took care of the basics and then some. All this after trying to buy a 4Runner from local dealers who couldn't bother to respond or whose management couldn't give any details until I would come down there and listen to nonsense about they wanted to earn my business, etc, but couldn't get past the sales seminar quotes. More

update for san francisco toyota The companies customer service went to great lengths to make sure my cars needs were taken care of; We came to a mutual agreement that satisfied my The companies customer service went to great lengths to make sure my cars needs were taken care of; We came to a mutual agreement that satisfied my concerns that I had. More

Great experience. Very happy! I made an online appointment to test drive a Prius C. Christina responded promptly. While the location was a little far away, the experience made it I made an online appointment to test drive a Prius C. Christina responded promptly. While the location was a little far away, the experience made it worth it. We drove the presidio where I got to test drive the car in a very exciting way... great views, lots of turns, hills, and variations so I got the real feel of the car. Christina was very helpful... they were fair, reasonable, and I never felt taken advantage of. Could I have tried to haggle and get a better deal? Who knows... but I didn't feel like I needed to because they gave me great savings and really fair value on my trade. I felt like I got an amazing car and a really great price! And the toyota care program was also a great added value. More

Difficult Process It seems that most people really like this dealership. Not sure what happened when I purchased my car??? But I can Honestly say I will never buy anoth It seems that most people really like this dealership. Not sure what happened when I purchased my car??? But I can Honestly say I will never buy another Toyota anywhere after my experience here........ More