Sames Bastrop Ford, Inc.
Bastrop, TX
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Just bought a custom F-150 Hybrid. Sames and Mr Carroll were true to their word. Shawn put together everything I wanted, communicated with me throughout the process, didn’t try to up charge me on costly ad were true to their word. Shawn put together everything I wanted, communicated with me throughout the process, didn’t try to up charge me on costly additions, and completed the purchasing process in under an hour. Best experience I’ve had buying a car! More
My wife and I enjoyed a great experience at Sames Ford. My salesman Ian Robinson was professional and courteous through the entire process and showed good knowledge of my F250 truck. Our sales manager Matt My salesman Ian Robinson was professional and courteous through the entire process and showed good knowledge of my F250 truck. Our sales manager Matt Wassem worked hard to get our family a good deal and provided us with quick and expert financing. This was by far the best vehicle purchasing experience we have had in a long time. I would highly recommend this dealership and this crew of Ford guys. More
I want everyone to know that Sames Ford Bastrop is the best! The experience was the greatest. Thanks to Liz Roop and Tyler Williams for making it not only happen, but happen painlessly! I won't go anywhe best! The experience was the greatest. Thanks to Liz Roop and Tyler Williams for making it not only happen, but happen painlessly! I won't go anywhere else, these two people are awesome they make you feel like family. Thank you both again for everything. More
Okay everyone, hold on to your seats. If you want a good, thorough and fast person to help you with car loan approval, you absolutely HAVE to go see LIZ ROOP who will also hook you up with TYLER WILLIAMS in thorough and fast person to help you with car loan approval, you absolutely HAVE to go see LIZ ROOP who will also hook you up with TYLER WILLIAMS in financing!!!!! This is my third car to buy from this dealership and the last two experiences have been with LIZ ROOP who is on top of her game and knows what she is doing. This dealership truly has the down-home country hospitality that others only talk about!!!!! More
Excellent service. I went for an oil change and everything was good. They are very friendly! They all wear masks and made me feel good and safe been around. everything was good. They are very friendly! They all wear masks and made me feel good and safe been around. More
Beware! I was quoted a price and then after dropping my vehicle off and getting it fixed was given a price of almost double. There was no additional defect found. The issue was that I was given a price fro vehicle off and getting it fixed was given a price of almost double. There was no additional defect found. The issue was that I was given a price from service and then told I had to request a quote from parts department on my water pump. Guess what I am not a mechanic and didnt know valves had to be replaced when they replace the water pump. I was initially quoted $1100 for labor then 152.29 for the water pump. So after tax I was expecting $1355. After repeating what I was initially quoted they were so kind as to drop it to 1474.14. I will not ever go back. Maxwell Ford in South Austin is where I will go in the future. I was told by my brother who worked in the car industry that they would be more reliable. Wish I would have asked for his advice before going to this place. More
3 weeks they have had my car Went in for window not working they fixed it I got it back then both stopped working 3 days later and the transmission started slipping . They quoted Went in for window not working they fixed it I got it back then both stopped working 3 days later and the transmission started slipping . They quoted me 7200 for new transmission or 4300 for used with 90 day warranty. Prior to that the told me I need new control arms little did they know those were are replaced. Tey have had my car now for 3 weeks for a simple window switch. They are slow they try to over charge you and charge you for things you dont need. My door panel was off for them and the switch in the floor board. More
Service Had my Expedition towed at after hours. Jason called next morning the had my expedition out in timely manner at price he quoted. Great service. Had my Expedition towed at after hours. Jason called next morning the had my expedition out in timely manner at price he quoted. Great service. More
Excellent Salesman Coby Jones is an excellent salesman and dedicated to finding exactly what we were looking for. Definitely, worth the drive to get what we were looking Coby Jones is an excellent salesman and dedicated to finding exactly what we were looking for. Definitely, worth the drive to get what we were looking for and even delivered it to our house an hour and a half away. More