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Sam Leman Chrysler Jeep Dodge RAM Fiat Morton

Morton, IL

4.6
398 Reviews

200 E Courtland St

Morton, IL

61550

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Showing 398 reviews

July 24, 2020

Grandson loves the car Was in the market for a reliable used car for my grandson. Salesman Tom McAvoy and the staff went out of their way to help us find the right car. Tom More

by john.e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McAvoy
July 22, 2020

Awesome service. Scott was very professional and knowledgeable. He answered all questions without hesitation. This has been the best dealership with staff that I have been to. More

by roland62
Recommend Dealer
Yes
Employees Worked With
Scott Holzem
July 16, 2020

Justin was GREAT! Justin was great in helping us in our purchase of our Renegade. He did everything to make us comfortable in the purchase. Thank you Justin! More

by danbea.rose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fehr
July 16, 2020

My family and I had one of the most horrible experiences we had ever felt when it can down to Racial bias. As soon as we walked in this place we had talked to a Salesman that told us the Man (salesman) we More

by Mchamethele
Recommend Dealer
No
Employees Worked With
Mr. Dennis
Jul 20, 2020 -

Sam Leman Chrysler Jeep Dodge RAM Fiat Morton responded

Hello, We are sorry to hear that you were dissatisfied with your experience with us but we assure you that racial discrimination was not a factor. We are an equal opportunity employer and have a strict policy against discrimination of any kind. In this instance, the reason your daughter's check was not accepted is because we do not accept Sight Drafts which is what the check in question was. This is a universal policy, we do not accept Sight Drafts in any case regardless of who the customer is. In an effort to assist you further, we offered you the opportunity to finance through one of 17 other lender options available, which you refused at the time. We are sorry for any inconvenience this has caused you, and assure you that the situation was due to our policy on sight drafts that your payment was declined and not due to racial or any other discrimination. Again we apologize for any inconvenience this has caused you. Thank you.

Jul 20, 2020 -

Mchamethele responded

Lets just make something clear, Lying is not a strong suit. And for this company to try and justify the actions that was rendered to My family and I is basically saying that this Company need to shut Down. Oh, and when it comes to buying a car the buyer is told that of this so called Universal Policy for which this Company do NOT take or except any Sight Drafted Check before trying to force, in your words (offer)17 other Lenders after being approved through one Federal Bank in which a check was given to say that this company is sorry for any Inconvenience. I feel bad for those who are of a different race to come after my family and I and receive the same treatment. This is a sad company.

July 14, 2020

Spectacular! Scott Kuykendall was awesome! He helped me find a great car at a great price! He was fair and did all the hard work! Thank you Scott and Sam Leman of More

by bkerker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kuykendall
July 11, 2020

Orlando was easy to deal with and was very concerned that we had everything needed. He told me all about the Jeep and helped our decision. More

by redbirds37
Recommend Dealer
Yes
Employees Worked With
Orlando Mason
July 10, 2020

Paul was great to work with and I believe that he wants to do what what he can to get you the best price. Thanks Paul, you made our buying experience enjoyable. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Draper
July 07, 2020

David worked hard to earn my business. I had been shopping around with several Ram truck dealers and David got me the best price. We drove 4 hours from out of state to purchase our new Ram 3500 from More

by Jhaley
Recommend Dealer
Yes
Employees Worked With
David Godwin
July 03, 2020

Paul Draper went above and beyond to make the transaction easy and to get us exactly what we wanted. I did not feel pressured at all, he answered all my question More

by bparrish345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Draper
June 26, 2020

Great experience at Sam Lemon . Very professional and courteous. Let us test drive suv very promptly . Very nice sales team also. Jim Costello very nice Gentleman More

by rickdee94
Recommend Dealer
Yes
Employees Worked With
Jim costello
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