Sam Boswell Honda

Felix did a great job taking care of my car! I really appreaciate that. I walked in towards the end of the day and he welcomed me with a smile. He competently explained the needed repairs and I really appreaciate that. I walked in towards the end of the day and he welcomed me with a smile. He competently explained the needed repairs and made sure that repairs were done quickly. More

Awesome job by Trey and the rest of the team. Called about a car at 5:00pm Friday, driving home with it 24hrs later. Great work guys! Called about a car at 5:00pm Friday, driving home with it 24hrs later. Great work guys! More

Excellent dealership. I have been in many dealership service departments as I travel quite a bit. Sam Boswell is with out a doubt the best. These people are very courte I have been in many dealership service departments as I travel quite a bit. Sam Boswell is with out a doubt the best. These people are very courteous and professional. I would not consider trading with any other dealership! More

I have been trying to get owner O'Neal Boswells to return my call. i have left at least 4 voice messages and as of today no call back. Maybe he is not calling back because of the horrific experience at one my call. i have left at least 4 voice messages and as of today no call back. Maybe he is not calling back because of the horrific experience at one of his dealerships. More

I would highly recommend this dealership, it has a great team from sales department to service department! team from sales department to service department! More

I bought a used truck that they assured me they had gone thru backwards and forwards. 4 months later I paid a $3000.00 shop bill along with another $2000.00 worth of repairs in the 2 months following. Took thru backwards and forwards. 4 months later I paid a $3000.00 shop bill along with another $2000.00 worth of repairs in the 2 months following. Took it back after 5 months, 4,000 miles and they offered me approximately 25% of what I had paid and And told me that's what you get when you buy a used car More

Friendliest and most professional staff with good attitudes. Best service in the South Worth a visit to check them out attitudes. Best service in the South Worth a visit to check them out More

Sold me a vehicle in April 22. Told me my warranty covered windshield replacements. Have been calling for the past month almost everyday to see about getting it fixed. They refuse Told me my warranty covered windshield replacements. Have been calling for the past month almost everyday to see about getting it fixed. They refuse to call back. More

First of all, I'd like to start by stating that the Sales Staff is wonderful to work with as is the service department for the most part, which is why I've purchased so many cars at this dealership. My issu Staff is wonderful to work with as is the service department for the most part, which is why I've purchased so many cars at this dealership. My issue is their customer service in terms of policies with obvious manufacturer defects or procedures. Here is the issue. I have 2021 Honda HR-V with an odometer/fuel gauge that has stopped displaying or which displays all garbled and unreadable, which is a very common if you read any of the HR-V forums online, but my car is just out of the 36,000 mile warranty (which I would not know because I have no odometer!), and apparently, Honda dealerships do not repair issues related to obvious manufacturer defects outside of the warranty range without an official recall from Honda corporate or a huge diagnostic/repair fee. So basically, I have a 2021 Honda HR-V with no fuel gauge and odometer, which leaves me no way to tell how far we've driven, and no way to repair this obvious manufacturer' s defect other than "out of pocket" or waiting for an official recall, which could be years down the road. I communicated with Honda corporate over the phone, but was given the very political answer about three times stating "Sir, I don't see any recalls for that issue", which means, "Sir, we have no plans to fix it and are going to deny knowing about the problem, even though it appears to be a common issue on the HR-V Forums". By making this post, I hope that it helps others having the same issue by providing information for them that this issue is not as uncommon as they will make it sound, and that it is obviously a known issue with the HR-V. Below is just a couple of the links to HR-V forum's with threads about this mysterious issue that Honda has never seen or heard of, and a recent NHTRA number (with synopsis) for this mysterious issue that has apparently never occurred before in a Honda HR-V. The thread includes pictures from other individuals having the same Honda service experience that I am: https://www.hrvforum.com/threads/display-flickering-showing-and-not-showing-milage-gas-gauge-time-temp-etc.42064/ https://www.hrvforum.com/threads/odometer-display-issue.41522/ March 5, 2021 NHTSA ID NUMBER: 11399291 Components: ELECTRICAL SYSTEM NHTSA ID Number: 11399291 Incident Date March 5, 2021 Consumer Location BEL AIR, MD Vehicle Identification Number 3CZRU5H37KG**** Summary of Complaint CRASHN 0 FIREN 0 INJURIES 0 DEATHS 0 THE DASH GAUGE INCLUDING THE FUEL GAUGE BLANKS OUT DISPLAY INTERMITTENTLY IN COOLER WEATHER WHILE DRIVING. SEEMS LIKE A SAFETY CONCERN SINCE WHEN THIS HAPPENS THE FUEL GAUGE READS BLANK. THERE ARE MULTIPLE COMPLAINTS ONLINE FROM PEOPLE TALKING ABOUT THE SAME CONCERN. 1 Affected Product 2 Vehicle MAKE MODEL YEAR HONDA HR-V 2019 More

I needed a car within two days, I searched all over the Internet and couldn’t find anything, finally somehow I found a Honda CVR, just what I was looking for, at Sam Boswell Honda, I looked the map and i Internet and couldn’t find anything, finally somehow I found a Honda CVR, just what I was looking for, at Sam Boswell Honda, I looked the map and it was almost three hours away, I decided to take the chance, I sent a text, someone who’s last name was Ortiz answered, I told him, I’m coming. Whenever I got there he was waiting and for some reason he recognized me right away, Ortiz was a very helpful, knowledgeable and very nice, I can say that I never had a sales man being like him, I give him a 5+, I decided to buy the car and the guy who did the paper work was also a very nice young man and I give him a 5+, I was very pleased with the purchase, very fair price, I’m enjoying my Honda CVR! Thank you Sam Boswell Honda! More