Sam Boswell Honda of Gadsden

I spoke to Tiyrone about two different vehicles. I hate car shopping because I often feel pressured to do something I don’t want to do, but Tiyrone was the perfect level of available and helpful wit I hate car shopping because I often feel pressured to do something I don’t want to do, but Tiyrone was the perfect level of available and helpful without making me feel forced. More

Had a great experience at the dealership today, thank you to Jeremiah and Sandy for your hard work and kindness in making sure I could bring home my dream suv. I have purchased many vehicles in my time and c to Jeremiah and Sandy for your hard work and kindness in making sure I could bring home my dream suv. I have purchased many vehicles in my time and can honestly say this was the smoothest and most professional experience I’ve ever had thank you both so much. More

Bought 2 new Hondas from 2 different dealers in the past. What I like best w past experiences is the service. Both dealerships in the past have been fair and straight forward. My wife took hers t What I like best w past experiences is the service. Both dealerships in the past have been fair and straight forward. My wife took hers to Gadsden, first experience there. It was for extended warranty fix for AC. They extended it for 10 years, due to factory defect issues. Also got tire rotation, wiper blades, Air Filter and engine filter. All this except rotation at their request and not a problem. Back to the Air that was covered under warrantee. They said we needed an AC coil and clutch (not covered) and it would be 700. I did a Ai search for average price and it said 600-800 dollars so ok! Get her done. At this point no problem. The drama after that was memorable. They put compressor on that was covered and did not know it needed oil, so that’s one. Kept saying your air will not work if you do not get this part or that part. They had it 2 days and it would had to remain another. At some point my wife said no. What was quoted us at 700, became 985. Recommend Florence or Anniston in the future! Avoid Gadsden! Never had this at other location. More

Ron was very professional and knowledgeable about my purchase . I was nervous and he help me feel more comfortable and at ease with process. He explained every detail with ease . I will recommend to all purchase . I was nervous and he help me feel more comfortable and at ease with process. He explained every detail with ease . I will recommend to all my family and friends Go see him , he is awesome! More

We had a great experience & Bryan was patient with us while we debated on whether or not to get a vehicle now or wait. I love my 2019 Chevy equinox. while we debated on whether or not to get a vehicle now or wait. I love my 2019 Chevy equinox. More

Brian was great! Found exactly what I wanted and was so easy to work with! Found exactly what I wanted and was so easy to work with! More

One of the most unprofessional businesses I’ve “worked” with. We discussed a pre owned Honda and messaged to say we were moving forward. Driving from Birmingham. Learned through a text message sales manage with. We discussed a pre owned Honda and messaged to say we were moving forward. Driving from Birmingham. Learned through a text message sales manager sold it to another couple minutes before we arrived. Disappointing. Would not recommend doing any business with this dealer. More

New employees should be better trained with customer service. Service writer (new) drop ball several times. I actually spent 900.00 but it kept changing when I called. I finally got my vehicle 2 days service. Service writer (new) drop ball several times. I actually spent 900.00 but it kept changing when I called. I finally got my vehicle 2 days later and left lot and had to turn around and go back due to dashboard display wouldn't work. Make your choices wisely. I sure will lesson learned... More

Bryan went above and beyond in order to help me make my purchase. He was patient, and understanding to my needs and concerns. This man is AWESOME!!. I wish I could give the entire staff a 5++. Everyone was purchase. He was patient, and understanding to my needs and concerns. This man is AWESOME!!. I wish I could give the entire staff a 5++. Everyone was so welcoming, and made it feel like home during my visit. More

I appreciate the dealership for given us so much Patience and concern, we just love our new car and the Service was great. and concern, we just love our new car and the Service was great. More