I strongly recommend that people think carefully before - Abode1983
I strongly recommend that people think carefully before buying a used vehicle from Sunny King Honda in Oxford, Alabama.
I paid $19,000 for a 2019 Honda Pilot. About 15 minutes after leaving the dealership, the transmission developed serious problems. I returned immediately and reported the issue.
Instead of taking responsibility or working toward a fair solution, I was told that I had caused the problem by driving with the parking brake engaged. I completely dispute that explanation. I asked to cancel the sale and receive a refund, but my request was denied. I was then asked to leave the dealership.
I am extremely disappointed with how this situation has been handled and with the level of customer service I received. I am pursuing this matter through the appropriate legal and consumer protection channels.
My advice to anyone buying a used vehicle is to get a complete independent mechanical inspection before purchasing, even if the vehicle is being sold by a dealership.
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