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Salvadore Chevrolet
Gardner, MA
156 Reviews
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156 Reviews of Salvadore Chevrolet
March 08, 2012
My 85 year old mother brought her car for an oil change. She can't drive at night. Arrived at the dealership at 1:00pm. They ignored her while she waited. Manager left for the day, she was still there. She can't drive at night. Arrived at the dealership at 1:00pm. They ignored her while she waited. Manager left for the day, she was still there. Finally did oil change at 4:30pm, was already dark. I followed up and the manager sent her an appology and $20 gift cert for next oil change. Now she has a problem opening the tail gate on her Checy Equinox. Beth in the service department told her it would cost $42 to diagnose the problem. I confirmed this conversation with Adam the manager over the phone. He told me 'we don't work for free you know'. Brought the Equinox to an independent. The two shocks that hold the gate open were leaking fluid and needed to be replaced. The Indy fixed the tail gate for $40, includes parts and labor. I would still recommend them, but perhaps they can think through the implications of the short term decisions, in favor of a longer term relationship. More
by slothrop
Employees Worked With
Beth and Adam
December 02, 2011
My Salesman was the greatest, he helped me with all my needs and made me feel I was getting the best deal possible for my tradein and the best deal on the Cruze. He had time to discuss all my wife questi needs and made me feel I was getting the best deal possible for my tradein and the best deal on the Cruze. He had time to discuss all my wife questions along with mine. He took his time and devoted his time to us without any interuptions. He did a great job and I would recommend him to any of my family or freinds in the market to talk to him first. More
by bdcharp
Employees Worked With
Tom G
September 28, 2011
Salvadore was a great dealership to do business with! Originally I had made an appointment with another salesman at the dealership, but when he wasn't available, I met Shawn. Although the car I came in t Originally I had made an appointment with another salesman at the dealership, but when he wasn't available, I met Shawn. Although the car I came in to look at had sold, Shawn took the time to sit with me and find another car that was perfect for me! He was friendly and made the whole expierence plesant.(unlike expierences in the past) I would highly recomend Salvadore's to anyone looking for a new car. Once I came to an agreement on the price of the car I went to see the finance guy. Typically these guys are real pushy, but not at Salvadore's! Everything was explained to me and I left with an understanding of everything. I couuldn't speak highly enough of the guys at Salvadore's! Thank you for making a typically unpleasant expierence so easy and pleasant! I'll be back to buy my next vehicle from Shawn and will recomend Salvadore's to anyone looking for a car! More
by Chevy_Cruze
Employees Worked With
Shawn Rogers
August 30, 2011
This was my first experience buying a NEW car. They were knowledgeable and very friendly. Pete was great to deal with, he answered all my questions. My new Equinox was ready for delivery and he came in spec knowledgeable and very friendly. Pete was great to deal with, he answered all my questions. My new Equinox was ready for delivery and he came in special just so I could take delivery at a convenient time for me. I wouldn't buy a car anywhere else!!!! More
by eerinrik
Employees Worked With
Peter Moore
August 22, 2011
This is our second new car purchase from Salvadore and the experience was great! Our first purchase was June of 2010 for a town and country van with Dave Daniels who was terrific and our second was last the experience was great! Our first purchase was June of 2010 for a town and country van with Dave Daniels who was terrific and our second was last week with Mike Bezio who was also wonderful to deal with. Tom & Susan O'Connor More
by higginsoc
Employees Worked With
Mike Bezio & Bruce Royal
July 30, 2011
The best and finest experience in purchasing a vehicle is at Salvadore. The reputation of "car salesmen" DOES NOT APPLY HERE. We highly recommend this dealership for new or used vehicles at Salvadore. The reputation of "car salesmen" DOES NOT APPLY HERE. We highly recommend this dealership for new or used vehicles More
by rcwin
Employees Worked With
Peter Moore, Pete Moore
July 22, 2011
I just purchased my third vehicle from Salvadore Chevrolet, which in it self, speaks volumes as to what I think of this dealership. They have always presented themselves in a very professional manne Chevrolet, which in it self, speaks volumes as to what I think of this dealership. They have always presented themselves in a very professional manner in all areas from quality service to a friendly experience. They have always shown that they value their customers in the highest regards. I would, without reservation, recommend Salvadore Chevrolet to everyone. I would like to commend Doug Adamson & Bruce Royal, for their overall professionalism, in helping us with the purchase of our latest vehicle. They help make this a rewarding experience for both my wife and myself. We hope to see you all in our future purchases. Thank you again, Ed & Hiroko Domina More
by athol1945
Employees Worked With
Doug Adamson & Bruce Royal
June 10, 2011
I walked into this dealership after having spent all day at another and I was in a bad mood. Jim greeted me shortly after I walked on the lot. I told him I wasn't in the best of mood and that I needed to ge at another and I was in a bad mood. Jim greeted me shortly after I walked on the lot. I told him I wasn't in the best of mood and that I needed to get out of my car and into a new one. My car was a very interesting situation involving a complicated lease. Jim didn't waste any time. He immediately grabbed his manager and explained the situation, and came back to me with options. Within 10 minutes, he was showing me cars and offering me to test-drive. I didn't find anything I liked on the new lot, so Jim took me over to the used lot and introduced me to the guys over there. Jim showed me a 2009 Dodge Journey SE with very low miles, which was exactly what I was looking for! After only about 30 minutes, he had found the perfect car for me. Jim talked to the used lot manager and we all agreed on a trade in amount for my car, which was enough to pay off my lease and some left over to act as a down payment. He brought me back to his desk and we started paperwork. The financing department was able to get me payments I could afford and with almost nothing at all down. I've had the car for almost a week now, and have only found very minor problems, and when I went down to their service department, the service manager greeted me and told me I had nothing to worry about and that they would take care of it all for no charge. All in all, this is by far the best dealership I have ever been to. I will definitely send everyone I know down there to see Jim! Thanks a lot guys; I love the car! More
by specsnow
Employees Worked With
Jim Amistadi
May 21, 2011
Went in for the full detail job. $169 and change. 2005 Went in for the full detail job. $169 and change. 2005 Lincoln Navigator with 27,000 miles The worst detail job I have ever gotten. Exterior: Bra Went in for the full detail job. $169 and change. 2005 Lincoln Navigator with 27,000 miles The worst detail job I have ever gotten. Exterior: Brake dust still present on rims, spray wax over-spray on plastic components, didn't remove sap from windshield, water spots on all glass and moonroof, dried wax on body that wasn't buffed out, bugs still on the grill, way too much of that greasy tire spray, they do not do the door jams or anything under the hood (that's fine didn't expect it for the price). Interior: did a quick vacuum and light shampoo of the carpet, did not vacuum under the seats, 3rd row seating area or cargo area, the shampoo did not get out any of the light dirt in the carpet, did not clean the leather seating, sand still present in cup holders, dirt still present on headliner. I took it to a dealer because I thought it would come out the way they do used cars when you buy them. Price was no object and I thought the price seemed low. I spent 8 years in the military and attention to detail is my specialty, apparently it is not theirs. I was offered to come back to fix these items but, Sorry Chris, I do not feel I can trust them to do the job I expect. Basically they have created more work for me than if I would have done it myself. Anyone do quality detail work? More
by shjonesjr
Employees Worked With
Chris Stefanilo
May 12, 2011
Joe Routhier & Russ Berry are not the "typical car salesmen" by any means! Our experience was nothing but pleasurable & hasslefree. I would highly recommend them to anyone!!! They made sure a car salesmen" by any means! Our experience was nothing but pleasurable & hasslefree. I would highly recommend them to anyone!!! They made sure all our needs & wants were met at a fair price & went above & beyond any expectations I had!!! I got the van I wanted, at a good price, they took care of everything so I could take the family to VT for that weekend . . . oh, they made my experience so good I am still on cloud 9!!! More
by Dmomma
Employees Worked With
Russ Berry & Joe Routhier, Joseph Routhier, Russ Berry
