
Salt Lake Valley Chrysler Dodge Jeep Ram
Salt Lake City, UT
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1/30/2012 bought "factory rebuilt transmission with 3/yr 100,000 mile warrantee". 3/28/2012 - returned the car with transmission issues 7 TIMES and only driven 1,069 miles. First time back was less t 3/yr 100,000 mile warrantee". 3/28/2012 - returned the car with transmission issues 7 TIMES and only driven 1,069 miles. First time back was less than 200 miles later -- seems like I have been back every week since then. They either can't find any issue or keep replacing the same two parts. They REFUSE to replace the transmission. Care is back there again with same issues, same engine light code, same everything. DO NOT GET YOUR SERVICE DONE HERE - they will fight you every step of the way and just keep trying to "fix" things vs. REPLACE things. More
This was and is the best buying experience I've ever had with a Dealer, no tricks switching you to another person to close the deal, upfront pricing, full disclosure. I bought probably 20 new cars in my lif with a Dealer, no tricks switching you to another person to close the deal, upfront pricing, full disclosure. I bought probably 20 new cars in my lifetime, I've never seen it so simple, I would highly recommend to anyone looking for a new Jeep. More
Like getting ripped off? Then this is your place! They'll charge you more than 4x as much as any other service center just because they "have the Chrysler name." What a bunch of bull. $480 for a $80 fuel pum charge you more than 4x as much as any other service center just because they "have the Chrysler name." What a bunch of bull. $480 for a $80 fuel pump?! And don't forget the $400 of service on top of that!!! These guys will never see another one of my dollars. More
They only provide a shuttle drop off, so if that is your only vehicle, you have to find your way back to the dealership. They told me to drop off my vehicle Monday, it's now Wednesday and when I called, th only vehicle, you have to find your way back to the dealership. They told me to drop off my vehicle Monday, it's now Wednesday and when I called, they haven't gotten to my vehicle yet. So what was the point of dropping off my vehicle on Monday!!!! More
One way shuttle service! What the...? You drop your only car off, then get a shuttle ride home. They won't come and pick you up to get your car!! That is ridiculous!!!!!!!!!!!!!!!!!!!!!!! car off, then get a shuttle ride home. They won't come and pick you up to get your car!! That is ridiculous!!!!!!!!!!!!!!!!!!!!!!! More