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Salerno Duane Ford

Summit, NJ

4.7
948 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 948 reviews

January 17, 2024

Not sure I got what was promised as far as accessories like the heated steering wheel More

by SCOTTDFARNUM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Baccaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Zebardast, Phil Diamant
January 15, 2024

They were right to the point and fast…Frank was great, he was very helpful More

by doc1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Zebardast
Feb 05, 2024 -

Salerno Duane Ford responded

Thank you so much for the 5 star review! We truly appreciate it!

January 10, 2024

Great service from start to finish. Very accommodating and informative. Thank you thank you thank More

by KPBEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Accommodated my needs with a loaner and repaired and did my recall that I requested More

by celtz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

They were honest and accommodating. Frank found the care my wife wanted very quickly. Everyone was very helpful. Thank you for making my wife happy. More

by MIKEYMACB44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Zebardast
Feb 05, 2024 -

Salerno Duane Ford responded

It was a pleasure working with you guys! Thank you so much for sharing your experience and for the 5 star review!

January 05, 2024

Heather was attentive and thorough. I had a wonderful experience working with Salerno Duane on my F150 More

by jake.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Salerno Duane Ford responded

Awesome! Enjoy your new truck!

January 04, 2024

Always an expert and a polished professional! Great at communication you always know what is happening with the vehicles. More

by coachgalant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Salerno Duane Ford responded

Appreciate your business and your kind words!

January 02, 2024

Heather is absolute pleasure to work with. Knowledgeable, punctual, nice. She took care of all my warranty repairs. More

by azaslavsky2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Salerno Duane Ford responded

Great to hear that you enjoyed your service experience! Happy New Year! :)

December 20, 2023

I will highly recommend for service they solved and quickly done the job thanks everyone More

by MAHMOOD2T46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Great service at Salerno Duane. The valet parked my car when I dropped it off and it was ready on time when I picked it up. Carrie was wonderful…very pleasant. More

by billbeyer3548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Salerno Duane Ford responded

Awesome! Very happy to hear you enjoyed your experience. We look forward to working with you again in the future. Happy Holidays!

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