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Salerno Duane Ford
Summit, NJ
943 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 943 reviews
February 23, 2024
I live in Sussex County but will make the trip down to Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, I met up with Keith, Wanda, and Geo and ended up test driving a few Explorers. 3 days later I went back and picked up my NEW Ford and I couldn't be happier. The service though, is what keeps me coming back! More
by KATE.LINDO
Verified Customer
February 23, 2024
I wish i could give a 10 star review! While waiting for my husband's truck to be serviced, i met up with Wanda and Geo. I test drove 2 new Explorers while I waited and 3 days later I drov While waiting for my husband's truck to be serviced, i met up with Wanda and Geo. I test drove 2 new Explorers while I waited and 3 days later I drove off of the lot with my dream car!! They made everything so incredibly easy for me-great communication and not at all pushy!! More
by KATE.LINDO
February 16, 2024
Heather was prompt and informative. She followed up exactly when she said she would for a special order part. All in all was a great experience. She followed up exactly when she said she would for a special order part. All in all was a great experience. More
by 111Porsche
Employees Worked With
January 31, 2024
Very happy with the quick service, reasonable price, and valet delivery of the car back to our house in Maplewood. valet delivery of the car back to our house in Maplewood. More
by tom@hoxpat.com
Employees Worked With
January 19, 2024
Excellent customer service. Provided clear direction and timelines of what was wrong with my car and how long it would take to fix. Provided clear direction and timelines of what was wrong with my car and how long it would take to fix. More
by JMIAO34
Employees Worked With
January 17, 2024
Not sure I got what was promised as far as accessories like the heated steering wheel like the heated steering wheel More
by SCOTTDFARNUM
January 15, 2024
They were right to the point and fast…Frank was great, he was very helpful was very helpful More
by doc1964
January 10, 2024
Great service from start to finish. Very accommodating and informative. Thank you thank you thank Very accommodating and informative. Thank you thank you thank More
by KPBEATTY
Employees Worked With
January 09, 2024
Accommodated my needs with a loaner and repaired and did my recall that I requested my recall that I requested More
by celtz3
Employees Worked With
January 05, 2024
They were honest and accommodating. Frank found the care my wife wanted very quickly. Everyone was very helpful. Thank you for making my wife happy. Frank found the care my wife wanted very quickly. Everyone was very helpful. Thank you for making my wife happy. More
by MIKEYMACB44
