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Salerno Duane Ford
Summit, NJ
943 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 943 reviews
May 02, 2024
Very good service , Heather does a great job. Have the car serviced there every time. Have the car serviced there every time. More
by panoslt
Verified CustomerEmployees Worked With
May 01, 2024
Carrie and the team were great. I was kept well informed throughout the entire transmission replacement process. I was kept well informed throughout the entire transmission replacement process. More
by WYuk
Employees Worked With
April 16, 2024
Everyone was low key and friendly making for a pleasant buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. More
by JGILMORE.CHILDERS
Employees Worked With
April 16, 2024
Excellent, friendly service. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. More
by AARON
Employees Worked With
April 10, 2024
Had an excellent experience with Frank and Wanda at the dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. More
by Peter
April 10, 2024
Had an unfortunate warranty issue with my new xx, but Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only place I will take my car for service More
by KATE.LINDO
April 01, 2024
Sales Dept good Service is a disaster, my truck has been in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be re in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be reached by phone. More
by jason@integratedtechsolutions
Employees Worked With
April 01, 2024
Heather has always been helpful and friendly. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. More
by bobpresti
Employees Worked With
March 31, 2024
Excellent, above and beyond customer care and service from literally the entire team (Frank, Geo, Tom, Boss lady) at Salerno Duane! Zero complaints, they really made me feel like I, myself, was apart of from literally the entire team (Frank, Geo, Tom, Boss lady) at Salerno Duane! Zero complaints, they really made me feel like I, myself, was apart of the family, and worked with me through every step of the vehicle purchase. They went to bat for me to ensure we could close a deal that day and they did just that. If only I wasn’t so far away I would frequent this dealership often for any future service/needs. To all of you over at SALERNO DUANE I want to truly thank you for everything and wish you all nothing but the best in success, business, and happiness. Thank you! More
by DOMINICZINNI
March 21, 2024
Very good service, Special Thanks to Heather & Lou! Hope You guys Liked the Donuts. Filler Hope You guys Liked the Donuts. Filler More
by renald1956
Employees Worked With
