Salerno Duane Ford

New Escape Our old car needed over $5000 worth of repairs, and was not road safe, so we needed to get a new car in a hurry. Bob Cerza really helped us through th Our old car needed over $5000 worth of repairs, and was not road safe, so we needed to get a new car in a hurry. Bob Cerza really helped us through the process, and we were able to shop the lot on Saturday, and take home our new car on Monday. We will be recommending Bob and Salerno Duane to anyone looking for a new car. More

Simple Car Buying Process We worked with Vito Monaco to lease a new Ford Explorer. He was not pushy at all and took his time in explaining the various leasing options to us. We worked with Vito Monaco to lease a new Ford Explorer. He was not pushy at all and took his time in explaining the various leasing options to us. He took the time to show us the controls not the vehicle, as well as helped us sync our phones. We took home our new car in less than two weeks of walking into the dealership. I would recommend Salerno Duane Ford to those looking for a Ford vehicle. More

Bought my second car from this dealership It was time to buy a SUV and move on from my super fun, but totally impractical convertible as my kids were getting older. I really liked the new des It was time to buy a SUV and move on from my super fun, but totally impractical convertible as my kids were getting older. I really liked the new design of the 2016 Ford Explorer and the FIRST person I called was Bob Cerza at Salero Duane Ford in Summit. Bob had helped me get a Ford Focus/Nanny car a year ago and made the transaction super simple with my busy schedule. This time, Bob helped me design and order an Explorer just the way I wanted it! He called me when it was delivered, had all the paperwork ready and is just a super knowledgable and informed sales person. He got me a great deal and Ford has a great policy that when you order/buy the car - if the deal terms get better when you take delivery - you get the better terms. Well that happened to me - I ended up getting a better deal when I picked it up in March than when I ordered the car in January. Bob made sure I knew about it and the timing. I have been in sales myself for 25 years - and I truly appreciate people who ask the right questions and solve for MY needs vs. selling me something. Bob is a true professional and can't wait to give him more business in the future. More

Fantastic dealership Being new to the US we were navigating options and dealer after dealer to get a new car. Bob was the perfect consultant for us and helped us secure an Being new to the US we were navigating options and dealer after dealer to get a new car. Bob was the perfect consultant for us and helped us secure an awesome Edge Sport that we love. In addition he helped us get our second vehicle at the Jeep dealership in the group. So 2 new cars later we are very happy. Thank you Bob, we will definitely be back at Salerno Duane. More

Best and easiest Car Buying Experience EVER. So honest they I needed a new car to fit into a narrow garage that came with my new historic residence. Bob Cerza, salesman--is the wrong term--aka car consultant-- I needed a new car to fit into a narrow garage that came with my new historic residence. Bob Cerza, salesman--is the wrong term--aka car consultant-- spent an hour trying to find a car in inventory or in the Ford network that would fit my specifications. Finally, he sent me to asnother dealer with the make of a car that might meet my specs. I went there, and was treated very well, because I used Bob's name & was even given 2 demos to drive to my residence to see if they would fit. They did, but not with enough room to open the doors to exit. Back to Bob, and he said he would search for me. The next day he called to say he found me a Ford Transit Connect Titanium that should meet in the Ford network, and he would have it delivered to Summit for me to review. Perfect fit. They gave me more than KBB on for my trade. Never had to negotiate or haggle over a thing. Even the pick-up car process went without a hitch because of Bob's preparation/communication with Gloria (she handled the "delivery/pick up car" process), who was knowledgeable/quick, and patient! No need to go anywhere else! Would never go anywhere else; and their service department was tremendous, as earlier this year they handled a minor upgrade to my prior car with speed, great communication, and understanding! More

My New Ford Escape Titanium First of all, let me say that I LOVE driving. Going down the shore or to upstate New York or off to Philly for a CheeseSteak is just a wonderful ide First of all, let me say that I LOVE driving. Going down the shore or to upstate New York or off to Philly for a CheeseSteak is just a wonderful idea!!! And in the perfect car, it is completely doable from my home in New Jersey. I had a day off in March and walked into Salerno Duane Ford in Summit, New Jersey to take a look at their cars. I had been leasing a German car for 15 years. I was greeted by Vito Monaco and from that moment on--he was focused on finding me just the car that I needed. He made it so easy to decide on a Ford Escape Titanium. No pressure and no surprises and I felt that all my driving experience preferences (demands) were satisfied. I am happy to be back in an American car. The process was smooth, fast and I have no complaints. Thanks to Vito, I spent Easter at the Jersey shore--with my Ford Escape Titanium!! Look him up. More

Last Honest Salesmen around Recently purchase a 2016 F150. My family and I always go to see salesman, Bud Dyer. We all call him the last honest salesman around. Bud is extreme Recently purchase a 2016 F150. My family and I always go to see salesman, Bud Dyer. We all call him the last honest salesman around. Bud is extremely knowledgeable of all the models and what options they come with. He is so easy to deal with that he makes what can be a stressful process easy. Thanks Bud! More

Excellent experience My husband and I leased a Ford Explorer at Salerno Duane and it was by far the best experience we've had. Vito Monaco was our Sales Consultant and ma My husband and I leased a Ford Explorer at Salerno Duane and it was by far the best experience we've had. Vito Monaco was our Sales Consultant and made the process very easy and quick. He listened to what we wanted and he worked the best deal to accommodate us. He was courteous and very attentive. Great experience. More

Smooth and seamless Went to a few different Ford dealerships in my area looking for an Explorer Sport and came back to Salerno Duane Ford to work with Vito Monaco. He was Went to a few different Ford dealerships in my area looking for an Explorer Sport and came back to Salerno Duane Ford to work with Vito Monaco. He was outstanding and helpful unlike any other car salesman I have ever dealt with before (and I have dealt with many). He was informative and made the process a smooth and seamless. Thank you Vito for a wonderful experience. -Peter M. Uzzolino More

Always a winner! This is my second lease with Salerno Duane Ford and my fifth transaction with my Salesman, Bob Cerza. Bob makes the experience low pressure and enjoy This is my second lease with Salerno Duane Ford and my fifth transaction with my Salesman, Bob Cerza. Bob makes the experience low pressure and enjoyable, And his attention to detail definitely makes me feel cared about. Go see Bob! More