Salerno Duane Ford

Excellent service and prices. Will definitely use them again. Bob is a professional and got me my car quickly. Would recommend the dealership to family and service and prices. Will definitely use them again. Bob is a professional and got me my car quickly. Would recommend the dealership to family and friends More

Excellent experience! I had an excellent car buying experience with Bob Montgomery. Highly recommended! Bob was very knowledgeable about the cars in the dealership and was I had an excellent car buying experience with Bob Montgomery. Highly recommended! Bob was very knowledgeable about the cars in the dealership and was very professional and honest. More

Excellent Sales Person, !! I would highly recommend Mr. Bob Montgomery as an Excellent sales person at Salerno Duane Ford in Summit NJ. From my initial contact with Bob, and I would highly recommend Mr. Bob Montgomery as an Excellent sales person at Salerno Duane Ford in Summit NJ. From my initial contact with Bob, and through the entire process, Bob was knowledgeable and professional. He took me on a thorough test drive, negotiated a fair deal with me, and lived up to all promised deadlines and appointments. Bob insured my insurance binder met all requirements and even made a correction with my company, directly, saving me time out of my work day. My vehicle was detailed immaculately, and Bob went through all the features with me at delivery. The only thing that could be improved was the final paperwork for my lease meeting with the "business manager". He was unprepared, had photo copieis instead of original documents, and tried to hard sell me additional coverages I did not want... He did not have the knowledge of Ford products that he should have had, being in the role he has...He even told me the lease return add on coverage for an additional $795.00 covered missing key fobs, which the document clearly says it doesn't.... Anyway, I would fully recommend Bob Montgomery as a knowledgeable and professional sales person. I would also recommend Salerno Duane Ford for the purchase of a Ford vehicle... Just one "heads up", when you meet with the business manager, pay attention, and insure all promises are in writing! JF More

A Hassle Free Experience This was my second purchase at Salerno Duane Ford with Bob Cerza. Bob is a true professional. He is a no-nonsense kind of guy and goes the distance to This was my second purchase at Salerno Duane Ford with Bob Cerza. Bob is a true professional. He is a no-nonsense kind of guy and goes the distance to help the customer cutting out all the crap in the process. The dealership makes it easy. No pressure at all and the process is painless as purchasing a new car can be. The combination of Bob Cerza and Salerno Duane is hard to beat and I would recommend them highly. More

Friendly, Trustworthy, Knowledgeable We've known Bob Czerza for over ten years, having purchased several cars from him. Bob and the Salerno dealership are friendly, knowledgeable, and mos We've known Bob Czerza for over ten years, having purchased several cars from him. Bob and the Salerno dealership are friendly, knowledgeable, and most trustworthy! It is always a pleasure dealing with Bob and this dealership. They go out of their way to please the customer! More

Repeat customer at Salerno Duane Ford and Vito Monaco This is the second car we have leased at Salerno, both working with Vito. He is patient, thorough and enjoyable to work with. He is very sensitive t This is the second car we have leased at Salerno, both working with Vito. He is patient, thorough and enjoyable to work with. He is very sensitive to my needs. Having three young children, I was looking for some very specific items in a car, and Vito got that right away. The only issue I have is that the pick up experience takes a bit of time, once i had signed off on my lease and put down a deposit, etc., the process of showing back up to pick up a car should be shorter in all candor, and more streamlined. However, I am very happy with this experience -- both times now. I would definitely recommend Salerno Duane and I would DEFINITELY recommend working with Vito! More

Purchasing experience virtually painless Bob was a pleasure to deal with. He made our purchasing experience virtually painless for both the vehicles we purchased in the last year. In fact, t Bob was a pleasure to deal with. He made our purchasing experience virtually painless for both the vehicles we purchased in the last year. In fact, this is why we called Bob when we needed the second vehicle this month. More

very professional and efficient The entire process went smoothly.I felt that there was a knowledgeable salesman who respected my time and my needs. He realized my situation and work The entire process went smoothly.I felt that there was a knowledgeable salesman who respected my time and my needs. He realized my situation and worked with me in terms of the timing of the possession of my care. More

Excellent Service I purchased my first used car, a 2013 Ford Escape, for my son. Bob made me feel comfortable that I was getting a fair deal and that the automobile wa I purchased my first used car, a 2013 Ford Escape, for my son. Bob made me feel comfortable that I was getting a fair deal and that the automobile was in excellent condition inside and out. I highly recommend Bob and SD Ford. More

See Bob for True Customer Service I called Salerno Duane Ford to discuss possible car options. Luckily for me, I spoke with Bob Cerza. Bob patiently answered all my questions and the I called Salerno Duane Ford to discuss possible car options. Luckily for me, I spoke with Bob Cerza. Bob patiently answered all my questions and then spent an hour of "overtime" on a Sat. night with me to ensure that I was comfortable with all the options I was considering. Bob's low-key, respectful and courteous approach ultimately led to my purchase of a Ford Fusion. If you want a true "pro" who believes in old-fashioned customer service, call Bob. You'll be glad you did. More