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Salerno Duane Ford
Summit, NJ
944 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 944 reviews
July 22, 2016
Relatively smooth transaction Bob was extremely helpful and patient throughout the entire process. I would recommend buying a car from him anytime because I believe he will go the Bob was extremely helpful and patient throughout the entire process. I would recommend buying a car from him anytime because I believe he will go the extra mile to make his client happy. More
by Kevin K
Employees Worked With
Bob Montgomery
July 20, 2016
Exceptional service by Bob Cerza Bob Cerza sold us a Ford Edge SEL. He was completely accommodating. His enthusiasm, hard work, and flexibility made our experience the best it could p Bob Cerza sold us a Ford Edge SEL. He was completely accommodating. His enthusiasm, hard work, and flexibility made our experience the best it could possibly be at Salerno Duane. He never stopped working until we got exactly the car we wanted. We highly recommend him. He is everything you could possibly want in a car salesman. More
by Steve+Kevin<3Sunroofs
Employees Worked With
Bob Cerza
July 19, 2016
Good experience with Bob Montgomery Bob Montgomery was a terrific sales person...personable, helpful, knowledgeable and hard working. We have bought cars here before and know the genera Bob Montgomery was a terrific sales person...personable, helpful, knowledgeable and hard working. We have bought cars here before and know the general quality of the dealership. We did not rate our experience 5 out of 5 because of a relentless upsell of warrentee and insurance. It was quite irritating. More
by Wendy5
Employees Worked With
Bob Montgomery
July 15, 2016
Bob Montgomery is a real pro. He understood our needs and walked us through the selection process. Answered our questions and made valuable suggestions, Made an onerous process at He understood our needs and walked us through the selection process. Answered our questions and made valuable suggestions, Made an onerous process at least tolerable, and after the sale spent a great deal of time explaining the functions of this complex C Max vehicle. A can't recommend him too highly, A pleasure to work with. More
by JOHN
Employees Worked With
Bob Montgomery
July 15, 2016
good experience Bob Cerza was recommended by my nephew . Bob Cerza was recommended by my nephew, He was very helpful and non-pressuring in our dealings with Bob Cerza was recommended by my nephew . Bob Cerza was recommended by my nephew, He was very helpful and non-pressuring in our dealings with him, he made quick work of our buying experience. would recommend him to friends, More
by paul513
Employees Worked With
Bob Cerza
July 11, 2016
Accommodating to busy lifestyle Bob Montgomery was very friendly and helpful when my husband and I decided to lease a Ford Fusion SE. We came in during a holiday weekend and Bob was Bob Montgomery was very friendly and helpful when my husband and I decided to lease a Ford Fusion SE. We came in during a holiday weekend and Bob was able to accommodate our needs in order to get the paperwork completed during a busy work week. We also got a very good deal on what I consider to be a luxury vehicle. I also interacted with Lauren quite a but over the phone and she was very nice, professional, and quick to return emails/calls. More
by New Fusion owner
Employees Worked With
Bob Montgomery, Lauren Mayer
July 09, 2016
Honest and minimally stressful Bob Cerza was great to deal with. Honest, helpful and non pressuring We are very happy with our 2013 SEL escape. Drives great and looks great Bob Cerza was great to deal with. Honest, helpful and non pressuring We are very happy with our 2013 SEL escape. Drives great and looks great More
by Escape x 4
Employees Worked With
Bob Cerza
July 09, 2016
Great Dealer Just bought a Ford Focus with Bob. Worked hard over a holiday weekend and was very responsive over email, and in great in person. Highly recommend him Just bought a Ford Focus with Bob. Worked hard over a holiday weekend and was very responsive over email, and in great in person. Highly recommend him. He's a straight shooter. More
by Joseph Kelley
Employees Worked With
Bob Cerza
July 06, 2016
Great experience! Bob Cerza was fantastic. I was able to quickly work through the return on my old lease into my new Explorer in two days with no hassle and great custo Bob Cerza was fantastic. I was able to quickly work through the return on my old lease into my new Explorer in two days with no hassle and great customer service More
by Jason123
Employees Worked With
Bob Cerza
June 30, 2016
Quick and easy Bob was very knowledgeable on the vehicle he walk me step by step and made me feel very comfortable I was happy doing business here would definitely d Bob was very knowledgeable on the vehicle he walk me step by step and made me feel very comfortable I was happy doing business here would definitely do business in the future More
by Armando Moreno
Employees Worked With
Bob Montgomery, Lauren Mayer
