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Salerno Duane Ford

Summit, NJ

4.7
944 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 944 reviews

October 07, 2016

Awesome Bob was awesome though the whole process of buying my new car. He really helped me out and made the experience great. I would definitely recommend B More

by salliberato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
Nov 03, 2016 -

Salerno Duane Ford responded

Mr. Liberato, Thank you for purchasing from us and posting your experience. Enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

October 07, 2016

Great Experience My husband and I walked in with the intention of buying a used 2013 Edge. After sitting down with Bob C. He explained to us the benefits of leasing a More

by Rebecca Cruz-Panisse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus and Garvin were very nice., Bob Cerza
Nov 03, 2016 -

Salerno Duane Ford responded

Hi Rebecca, I am glad you had such a pleasant experience with Bob. He is a true professional. Enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

October 06, 2016

Fairly easy transaction Bob was very pleasant and very accommodating. Very relaxed atmosphere in the show room, no pressure. Made the transaction stress free. Would recommend More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Nov 03, 2016 -

Salerno Duane Ford responded

Hi Gina, I'm glad you had a good experience with us. What could we have done differently to make it a great experience? Enjoy your new car and thank you for posting. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 30, 2016

Wonderful and professional place Bob was a huge help when deciding to purchase my first car. I have leased in the past and wasn't sure how cars hold their value. After talking things More

by sherripro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
Nov 03, 2016 -

Salerno Duane Ford responded

Hi Sherri, I am glad you had a relaxing experience with us. Thank you for posting and enjoy your Ford Edge. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 30, 2016

comfortable and relaxed approach to leasing a car I would like to say that my experience was wonderful. I was initially contacted by email and then went in and met with Bob Cerza. The experience wa More

by ced211
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
Nov 03, 2016 -

Salerno Duane Ford responded

Hello Ced, Thank you for the glowing review. I'm glad you had a great experience with us. Thank you for posting and enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 30, 2016

Al's Review, Very pleasant experience. I had a great experience with Bob Montgomery( Sales ) and Garland Suitt (finance) throughout my process of buying or leasing a car from Salerno Duane More

by allan197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garland Suitt, Finance Manager, Bob Montgomery
Nov 03, 2016 -

Salerno Duane Ford responded

Hi Allan, I am glad you had a great experience with us. Thank you for posting...it is most appreciated. enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 29, 2016

Good Experience I am very satisfied with my recent experience with Bob Montgomery. He proved himself to be very knowledgeable and easy to deal with. I'd be happy to More

by Ron D
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Nov 03, 2016 -

Salerno Duane Ford responded

Thank you for the kind words Ron. I hope you enjoy your new car. Thank you for posting. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 21, 2016

Very professional and very helpful dealership I gave this rating because Bob Montgomery was excellent to deal with and very easy going person. He was very professional and cared about my family ne More

by Jhotra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Nov 03, 2016 -

Salerno Duane Ford responded

Mr. Hotra, I'm glad you had an excellent experience with Bob. We strive for that. Thank you for posting and enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 21, 2016

Great sales experience From the first call they were very helpful. I drove from NY to look at a car they said they had and believe it or not they had it and in the condition More

by ChrisNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Lauren Mayer
Nov 03, 2016 -

Salerno Duane Ford responded

Hi Chris, I'm glad you made the trip from NY. Thank you for purchasing from us and posting. Enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

September 20, 2016

3rd Time - Still Excellent My third time leasing a Ford from Salerno Duane in Summit. Each time I have dealt with Bob and he was always willing to find the vehicle I wanted at t More

by Cwik2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
Nov 03, 2016 -

Salerno Duane Ford responded

Thank you for your continued loyalty to us. As a destination dealership it means a lot to us to keep our clients happy and coming back. Thank you for posting and enjoy your new car. Larry Sayette Internet Director Salerno Duane larry250@sdsummit.com 908-277-6700 Ext. 250

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