Salerno Duane Ford

Great Experience! Kudos to Bob Cerza! Bob knew how to make this transaction happen quickly and accurately. All communications were completed in a highly professional Kudos to Bob Cerza! Bob knew how to make this transaction happen quickly and accurately. All communications were completed in a highly professional manner. He had answers for all our questions. The day we picked up the car was a happy occasion--there were smiles all around. It was a pleasure to deal with Bob. More

Excellent again! This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to ev This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to everyone. More

Excellent Buying Experience for a first time buyer Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get me through the process. He was willing to answer any question I had about the buying process or about the car. It's a long trip for me to get there, but if I have to buy another car, I would gladly buy it from Bob. More

Excellent buying experience Bob Cerza at Salerno Duane Ford made our buying experience easy and comfortable. He was pleasant and knowledgeable and was able to answer all our ques Bob Cerza at Salerno Duane Ford made our buying experience easy and comfortable. He was pleasant and knowledgeable and was able to answer all our questions and address all our concerns. he was patient and gave us all the time we needed to make a decision. I left the dealership driving a car that was perfect for me and my budget. if you are looking to buy a car go the Salerno Duane in Summit and ask for Bob Cerza. You won't be disappointed, I promise. Sam Awad More

Excellent experience I walked into Salerno Duane Ford and was greated by a warm smile from the gentleman who sits right near the front door. Bob Cerza was professional, re I walked into Salerno Duane Ford and was greated by a warm smile from the gentleman who sits right near the front door. Bob Cerza was professional, respectful and precise. When I first walked in that night, to when I followed up via email and phone, to signing the papers, and finally back to pick up the car, I couldn't have had a better experience. More

Excellent Service from Bob Montgomery! This is our 2nd experience at Salerno Duane Ford. We had previously leased a 2016 Ford Escape, and less than 1 year later, the car was t-boned, and to This is our 2nd experience at Salerno Duane Ford. We had previously leased a 2016 Ford Escape, and less than 1 year later, the car was t-boned, and totaled. The Ford airbags, seat belts saved my life. We went back to Salerno to replace our car and worked with Bob. It was a great experience, and coming back to get a new car after a horrific car accident was daunting. Bob was kind, went over and above, and got us terms that we could understand and work with. Thank you Bob, of course, we will tell everyone about out experience! More

Service repair I have brought my 2015 Explorer in for three repairs since owning it. Every repair took several visits to get fixed. The latest was my key fob not I have brought my 2015 Explorer in for three repairs since owning it. Every repair took several visits to get fixed. The latest was my key fob not working correctly. First visit they claimed they updated software and fixed it. They did not. Second visit I was told it was both of my key fobs that went bad. Both at same time on same day went bad? Was told that they were reprogramming new fobs for me. Was handed old fobs because they don't have new ones in stock. Going for third visit to try to fix. Was lied to each time about the repair that wasn't done. Service director Ray Gambino told me to ask for him on visit. He was never there during my two hour wait. More

Excellent experience ! This was our first buy of a car in North America so we were a bit stressed ! Bob has been extremely nice, not pushy at all, letting us time for decis This was our first buy of a car in North America so we were a bit stressed ! Bob has been extremely nice, not pushy at all, letting us time for decision. I'd recommend him with no hesitation ! More

Great leasing experience My wife and I leased a Ford Escape just yesterday from Bob Cerza at Salerno Duane Ford. It was a comfortable experience working with Bob and several My wife and I leased a Ford Escape just yesterday from Bob Cerza at Salerno Duane Ford. It was a comfortable experience working with Bob and several members of the Dealership staff to complete the transaction. I would highly recommend this Dealership to potential buyers based on my experience. Roger Porter More

The most pleasant experience buying a car Robert the salesman was so helpful and professional, it was so nice to buy a car there, I will tell everyone that I know about this dealership. Robert the salesman was so helpful and professional, it was so nice to buy a car there, I will tell everyone that I know about this dealership. More