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Salerno Duane Ford
Summit, NJ
943 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 943 reviews
June 07, 2023
Easy experience with excellent customer service that exceeded my expectations. Mike and Frank were terrific! exceeded my expectations. Mike and Frank were terrific! More
by paulecollins
Verified Customer
June 07, 2023
The dealer is always helpful and tries to find ways to help with the costs to the customer. help with the costs to the customer. More
by arod1013
Employees Worked With
June 06, 2023
Bought new 2023 Bronco and Frank was great with helping review and test the vehicle. review and test the vehicle. More
by RCOLANERO
June 05, 2023
Customer service always very friendly and helpful…Heather is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller More
by SUSANMILLER7
June 02, 2023
Service experience was very good. Service Advisor was polite and professional, Facility was clean with refreshments and the advisor recommended the best options to service my vehicle Service Advisor was polite and professional, Facility was clean with refreshments and the advisor recommended the best options to service my vehicle. More
by mr.dbullock
Employees Worked With
June 01, 2023
Excellent service. Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus More
by rcalbertalli
Employees Worked With
Other Employees :
Rich - service mgr - outstanding customer care
June 01, 2023
Heather should be the Chief Executive Officer of Ford Motor Company. She is efficient and polite Motor Company. She is efficient and polite More
by kara6
Employees Worked With
May 29, 2023
Very friendly, helpful and professional. I always feel comfortable bringing my bronco to the dealership for service. I always feel comfortable bringing my bronco to the dealership for service. More
by jamccarron
Employees Worked With
May 21, 2023
Very professional and attentive. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. More
by SER999
Employees Worked With
