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Salerno Duane Ford
Summit, NJ
943 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 943 reviews
August 22, 2023
Tank you Carrie and your team for making the service stress free. I will be back. Thanls stress free. I will be back. Thanls More
by ocf753
Verified CustomerEmployees Worked With
August 21, 2023
Very friendly and accomodating. Informed me abount the situation of my car while I was waiting Informed me abount the situation of my car while I was waiting More
by delianaguit
Employees Worked With
August 14, 2023
Carrie was wonderful and extremely accommodating. Very attentive and always got right back to us. Very attentive and always got right back to us. More
by tonypereira92
Employees Worked With
August 08, 2023
Satisfied from the appointment scheduling to my car service! Will definitely return there with no hesitation. service! Will definitely return there with no hesitation. More
by atoure07
Employees Worked With
August 08, 2023
Carrie is an exceptional service advisor. She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudo She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudos and 11/10. More
by coachgalant
July 22, 2023
I drove 3. 5 hours one way to come to this dealership. First, before getting into it they offered me water and coffee, after that, just great work from both peop 5 hours one way to come to this dealership. First, before getting into it they offered me water and coffee, after that, just great work from both people I worked with. They were professional and made it fun not uncomfortable. Much appreciated. I left the same day with my car. Thank you More
by AHETTICK2324
July 17, 2023
Had a great experience getting my new vehicle. Everyone was super friendly and helpful. Thanks Everyone was super friendly and helpful. Thanks More
by lipjonque
June 14, 2023
I would say, they are very welcoming. They tried to accommodate my needs with the vehicle I was interested in. Overall I was pleased, this is my third car purchased and most likely will r They tried to accommodate my needs with the vehicle I was interested in. Overall I was pleased, this is my third car purchased and most likely will return. More
by brobinson5037
June 13, 2023
Excellent and professional service. Worked to get the best deal for what I could afford. Thank you! Worked to get the best deal for what I could afford. Thank you! More
by nwilderotter
June 12, 2023
Customer service representatives were extremely helpful. They went above and beyond and helped resolve an issue with my extended warranty. They went above and beyond and helped resolve an issue with my extended warranty. More
by Patrickxedwards
