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Salerno Duane Ford
Summit, NJ
1,019 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,019 reviews
March 11, 2026
Carrie was so nice and knowledgable. Very easy to get my car serviced at Salerno Duane. Very easy to get my car serviced at Salerno Duane. More
by raerae703
Verified Customer
March 09, 2026
Your charge of $110. 00 to "Diagnose Battery Concern" is outrageous. I am not questioning the price of any other work, but this is a rip-off plain and simple. I will 00 to "Diagnose Battery Concern" is outrageous. I am not questioning the price of any other work, but this is a rip-off plain and simple. I will be shocked if I hear from anyone about this complaint. More
by stevenlkaplan
Employees Worked With
March 07, 2026
Service associates are very good and explain all facets of suggested service performed and suggested future service of suggested service performed and suggested future service More
by HDEVENNY
March 06, 2026
Amazing customer service. Carrie was friendly and helpful. Easy overnight drop off and was ready well before I requested it to be completed. Will absolutely be back for my nex Carrie was friendly and helpful. Easy overnight drop off and was ready well before I requested it to be completed. Will absolutely be back for my next service needs. More
by DANIELLAVERHOEST
Employees Worked With
March 04, 2026
Very good customer service department. Professional all the way! Differently coming back! Answered all of my questions. Professional all the way! Differently coming back! Answered all of my questions. More
by anthony15
March 04, 2026
I have own many vehicles over the past 30 years. But I never had a service completed within a hour or less. I'm totally happy with with you guys. This is my second vehicle with you and now you will But I never had a service completed within a hour or less. I'm totally happy with with you guys. This is my second vehicle with you and now you will provide all my vehicles moving forward. Thank Salerno More
by spdesignpm
Employees Worked With
March 04, 2026
Went smooth as usual. ...in out on time! No problem. Heather and all the team always try to help! ...in out on time! No problem. Heather and all the team always try to help! More
by howardize1
Employees Worked With
March 04, 2026
We were very happy with the knowledge and responsiveness of the dealership. The leaped us throughout the process and would recommend the dealership to others. of the dealership. The leaped us throughout the process and would recommend the dealership to others. More
by washu2
Employees Worked With
Tom Wall
March 03, 2026
Very informative, very professional, Geo was able to answer all of my questions and made the deal easy. answer all of my questions and made the deal easy. More
by lscharfstein
Employees Worked With
March 02, 2026
Thank you for taking care of my vehicle. . I will be back to fix what I need done . I will be back to fix what I need done More
by pirate871
Employees Worked With
