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Salerno Duane Ford
Summit, NJ
963 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 963 reviews
June 30, 2025
The team here is always extremely helpful! I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane an I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane and look forward to future dealings. More
by alexgordonnikitin
Verified Customer
June 25, 2025
Frank was great. Super helpful, and made the whole experience of leasing a new vehicle easy. I would highly recommend Frank and Saleno Duane to my family and friends. Super helpful, and made the whole experience of leasing a new vehicle easy. I would highly recommend Frank and Saleno Duane to my family and friends. More
by adamkap05
May 30, 2025
Everything went well with the tire install. The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as ev The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as everything has gotten so expensive! More
by demetrog
May 28, 2025
Great experience! Sergio was great - shows he is experienced. - says he has been there 25 years now Phil was knowledgeable as well. Sergio was great - shows he is experienced. - says he has been there 25 years now Phil was knowledgeable as well. More
by mariliz80
Employees Worked With
Sergio and Phil
May 22, 2025
From the moment I called to the minute I picked up the car the Samantha and the tech were extremely professional and took the time to explain everything to me. Was a very seamless process to get everythin car the Samantha and the tech were extremely professional and took the time to explain everything to me. Was a very seamless process to get everything done. More
by thecolons1013
May 14, 2025
Leased a 2025 Bronco. Salesman (Frank) was very knowledgeable and friendly. The place had a great vibe. Not pushy . The finance person was nice too. This was the smoothest Salesman (Frank) was very knowledgeable and friendly. The place had a great vibe. Not pushy . The finance person was nice too. This was the smoothest car experience I have ever had More
by Equalben
May 10, 2025
Summit's Salerno Duane Ford Service Department is friendly and efficient. After striking out with another Ford dealership on a longstanding issue, Salerno Duane in Summit fixed it! They're very accom friendly and efficient. After striking out with another Ford dealership on a longstanding issue, Salerno Duane in Summit fixed it! They're very accommodating, too. I highly recommend them! More
by GARY@SAGENDORF.NET
Employees Worked With
May 07, 2025
Very friendly and efficient in handling my service. I would highly recommend going there for service. I would highly recommend going there for service. More
by SRMOCKO
May 07, 2025
I purchased a new truck from Frank and Tom. They were friendly, patient, and straight forward. I highly recommend seeing them for a pleasant car-buying experience. They were friendly, patient, and straight forward. I highly recommend seeing them for a pleasant car-buying experience. More
by BRIAN@JAGRHANDYMAN.COM
April 28, 2025
Excellent customer service, Frank and Tomas made the process quick and easy. I would recommend Salerno Daune Ford to friends and family. process quick and easy. I would recommend Salerno Daune Ford to friends and family. More
by Kojak2019
