Salerno Duane Chrysler Jeep - Service Center

Service was not great. There was limited communication from service representatives. When I asked for follow-up info so I could get a second opinion on pricing, they didn’t There was limited communication from service representatives. When I asked for follow-up info so I could get a second opinion on pricing, they didn’t even bother to assist. Kept saying they would send me info but never did. You can tell they only treat you well if they know they can rip you off by having you spend an excessive amount of money on repairs. Wish there was more transparency regarding repair work and pricing. As a customer, I don’t mind paying a little more for better service and quality. More

The people here are real. Intelligent and straightforward. And compassionate. There was a miscommunication in my service and they immediately made it right. Intelligent and straightforward. And compassionate. There was a miscommunication in my service and they immediately made it right. More

Can't comment on their repair work since they did not respond to my numerous calls to make an appointment for service. Same message each time. No one is available to take your call but your call is very respond to my numerous calls to make an appointment for service. Same message each time. No one is available to take your call but your call is very important to us. Joke! More

Unfortunately, I brought my car for servicing and found them unresponsive, in professional and uncaring them unresponsive, in professional and uncaring More

Great service but at times inconvenient. Your team is friendly and knowledgeable but I always have to leave the jeep for the day. Your team is friendly and knowledgeable but I always have to leave the jeep for the day. More

I always receive excellent service at Salerno Duane. The staff are knowledgeable and friendly and always keep me updated. I highly recommend them! The staff are knowledgeable and friendly and always keep me updated. I highly recommend them! More