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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
405 Reviews

405 Reviews of Salerno Duane Chrysler Jeep - Service Center

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November 01, 2023

It was a good and efficient trip and my car looked great at the end. More

by THDKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Things were quick and went smoothly. Bill is a pro in dealing with big or small problems. More

by dtpoiesz
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Very accommodating, professional and experienced with problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Du More

by Salvatore Minardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Sanchez, Ralph Cattle
Oct 31, 2023 -

Salerno Duane Chrysler Jeep responded

Your review made our day! Thank you for taking the time to review us and share your experience!

Oct 31, 2023 -

Salvatore Minardi responded

Very accommodating, professional and experienced with problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Duane Chrysler Jeep!!! A customer for life!!!

October 25, 2023

Thank you for the speedy service and great communication during the process and drop off. Much appreciated More

by mtmaplewoodlodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Easy to book and friendly staff that sets expectations on timelines and cost. It’s a seamless process More

by michellecorrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Shaikh, Ralph Cattle
October 16, 2023

Efficient. All worked well, from drop off to pick up. We will continue to use the service department. More

by ederob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Every person do their nice service. It’s very convenient for customers. I like it.Thanks for everyone. More

by xmwang525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
October 12, 2023

The purchase process was easy and fast, when there was a recall that was also handled quickly and efficientoy More

by melissa98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Service is alright, but I just wish they'd actually call you when your car is ready for pickup. Instead they pretend to say that they've called me a few times when I never received a call back. The phone nu More

by dagostore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Ralph Cattle
Oct 12, 2023 -

Salerno Duane Chrysler Jeep responded

Appreciate that feedback and will pass along to management. Always looking to improve our process. Thank you for your time and your business. Have a great day!

October 06, 2023

Excellent and overall a good experience. Courteous and professional and prompt service with all questions answered. More

by williamdoemling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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