Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Safford is hands down an exceptional dealership with an exceptional team that made me feel comfortable, confident, and informed with my decision to buy a new Ram truck. After looking on Safford's websit exceptional team that made me feel comfortable, confident, and informed with my decision to buy a new Ram truck. After looking on Safford's website and talking to the dealership via email and phone numerous times, ultimately I drove down to Winchester to decide on the truck that was right for me. Side note - Safford is a 9hr hour drive from where I live. After talking with other dealerships on the east coast, who I quickly realized were primarily focused on making a sale (of any kind) and did not extend the same courtesy as Safford, my decision on where to buy my first truck was obvious. Jon and his team are a super friendly + knowledgeable crew who walked me through each 1500 model (2012 + 2013), taking time throughout the process so could I digest all the info and make the best decision. When it came time to decide btwn 3 trucks they had on their lot, I was presented with clear financial information (rebates, trade, financing options, etc) so I could make the best decision. I was not pushed to buy the more expensive truck, but rather helped with trying to figure out which truck would be the best fit for my family's lifestyle. Thanks Jon, Jeff, and Pauline! My family and I couldn't be happier with our 2013 Ram 1500 and I really appreciate your help in making this become possible. Next time we need a new truck / car I'll be making the drive to your dealership again, without a doubt. Thanks for creating an awesome experience - you made a process I wasn't too sure about super comfortable and exciting! --------------------- ps / disclaimer. I am not affiliated with this dealership, have never bought a new car before this one, and have not received any incentives for writing a positive review. I just personally believe that exceptional customer service should be recognized as it's hard to come by these days (in many industries, let alone the auto industry). More

. We will recomend you to others because we were very satisfied with the sales staff,and the fasility. Jeff went above and beyond the call of duty.We were impresed with Jeff and Greg,cheerful and posi satisfied with the sales staff,and the fasility. Jeff went above and beyond the call of duty.We were impresed with Jeff and Greg,cheerful and positive attitude at all time. More

Matt was very helpful and easy to talk to. I don't care much for a pushy sales person or somebody trying to persuade me into buying something i don't want. Matt was not like that at all, he found a car th much for a pushy sales person or somebody trying to persuade me into buying something i don't want. Matt was not like that at all, he found a car that i was very happy with. Thanks to Matt i drove out of there in my new 2013 Dodge Dart!!!!!!! I love it !!!!!!!! More

Matt was great to work with, very polite, professional, and always willing to help. great first new buying experience and it was great! I will recommend Matt & Safford Winchester and always willing to help. great first new buying experience and it was great! I will recommend Matt & Safford Winchester More

Dana Turner did and excellent job working with us, was very patient in finding a vehicle that would work for us due to the fact we have 8 children. Dana showed us a vehicle that we were really wanting to very patient in finding a vehicle that would work for us due to the fact we have 8 children. Dana showed us a vehicle that we were really wanting to purchase but it didn't fit our needs which was the Dodge Journey with the 3rd row seating. Then he showed us a couple of vans which we test drove, one was used and the other one was brand new. We ended up with a brand new Dodge Grand Caravan and Safford was able to take our 2006 dodge grand caravan which we were upside down on in equity by $4000.00 and work it in for our new van. We also recieved rebates off our new van as well. We got an excellent interest rate loan without having perfect credit, just below 600 credit score with $1000 down payment. I wanted to thank Dana Turner along with all those in the finance department for helping us, they did a excellent job. Sincerely a safford costumer for life Christina & Scott Pownall More

Philip was amazing!!! Working in the retail automotive industry myself, I know how important customer service is. Philip exceeded my expectations! He was patient, made a trip to my work to pick up my trad industry myself, I know how important customer service is. Philip exceeded my expectations! He was patient, made a trip to my work to pick up my trade in vehicle as I was unable to leave , brought my vehicle back and called me once my loan was approved and I was ready to pick up my new vehicle. Thank you so much Philip for going above and beyond to get me in my new car! More

Made a great deal and would do anything for me that i wanted. thank you so much.... Found the truck that i wanted and would do business with them again... wanted. thank you so much.... Found the truck that i wanted and would do business with them again... More

Dana was a pleasure to deal with. He made my car buying experience quick, easy, and painless. He was very helpful and knowledgeable but not pushy whatsoever. He and his supervisor worked with my wife and m experience quick, easy, and painless. He was very helpful and knowledgeable but not pushy whatsoever. He and his supervisor worked with my wife and me to find us the best possible deal and they succeeded. The environment inside the office was firendly and laid back. They played music and the staff interacted with everyone in a polite and friendly manner. Not only will I recommend Safford of Winchester and Dana Turner, I already have! I gave Dana's card to a friend who is interested in getting a Dodge in the near future. My wife and I will certainly be buying from them again soon. More

Dana was very helpful, and able to get a deal done for me. The managers weren't helpful nor were they the nicest people. We had planned on buying 2 cars, but they weren't willing to work much with me. me. The managers weren't helpful nor were they the nicest people. We had planned on buying 2 cars, but they weren't willing to work much with me. More