Safford Chrysler Jeep Dodge Ram Fiat of Winchester
Winchester, VA
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656 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester
The patience and friendliness that we experienced at Safford was wonderful! Recently purchasing a used, one of a kind paint job King Ranch truck, Amber and Jimmy showed complete patience and truly work Safford was wonderful! Recently purchasing a used, one of a kind paint job King Ranch truck, Amber and Jimmy showed complete patience and truly worked WITH us to help us feel comfortable and actually be able to enjoy buying a vehicle! They went above and beyond to make sure that not only were we happy, but that everything on the truck was above par. I appreciate the awesome customer service and will most definitely be bragging to whomever will listen to me about you guys!! (And about my truck too, haha!!). Thank you!!! More
I have to say the service my wife and i got from safford was excellent. chuck McCann the salesman went above and beyond any salesperson ive ever encountered in my many years of car buying . Chuck worked ver was excellent. chuck McCann the salesman went above and beyond any salesperson ive ever encountered in my many years of car buying . Chuck worked very hard to get us the deal we needed to put us in the vehicle we wanted. MY hat is off to the staff of Safford of winchester - i would recomend them to anyone shopping for a vehicle . thanks Chuck as you really made the experience of purchasing a car a whole lot better ! More
I have bought several cars and trucks from different dealerships and have never received the customer service that was given to my wife and I this past weekend. The sales person Chuck McCann was outstan dealerships and have never received the customer service that was given to my wife and I this past weekend. The sales person Chuck McCann was outstanding, his professionalism and salesmanship personal and being personable as well as willing to listen to what I had to say and just let my wife and I look around without being pushy or hovering over the two of us made for a great experience. He made sure all our questions were answered about the vehicles we were interested in and did not try to rush us or attempt to get us to look at a car or truck we weren't interested in. He made shopping for a new car light, fun and informative. After all the test drives we requested we made our decision and then he pasted on all my requests to the finance manager who was Gregg Strosnider who again was professional and personalable who also listened to us both and didn't kill our credit with sending the app to 100 different banks. He simply looked at our credit and decided who would be best and the first one bought the loan for anyone who knows how credit checks can bring your scores down this is huge. We were so impressed with the customer service we decided to go back two days later and bought a second car and yes received the same as we did two days prior. On our second one we had a finance manager named Pauline and she just continued the same professionalism as everyone else we dealt with. I will and would send all my friends and family to to Stafford of Winchester. I my opinion the three (3) employees I have mentioned Chuck McCann, Gregg Strosnider and Pauline are true professionals and examples of how all sales personal and finance managers should treat their customers. Stafford of Winchester and Dodge Chrysler jeep should have these three train all their employees. Thanks for making our car & truck buying experience wonderful. Thanks again we love our new rides. More
My wife and I went to the dealer looking for a used vehicle; we were trying to trade in our minivan. We were greeted by Amber, our sales person, and one of the most impressive things we noticed was ho vehicle; we were trying to trade in our minivan. We were greeted by Amber, our sales person, and one of the most impressive things we noticed was how much she was willing to listen to and converse with my wife as well as try to understand what our needs in a vehicle were. Her manager, Jim, was also very helpful in helping us find the right vehicle for our needs, and Chris was on point in getting us through the warranty, titling, and financing aspect of the purchase. I will definitely recommend this team of professionals to anyone looking to buy a vehicle, and it was very nice to deal with people who were as extremely customer oriented as they were. More
Great dealer named bruce who was very helpful. Wanted to help me find the best vehicle possible. Would recommend for anyone looking to buy a car to work with him as their car dealer! help me find the best vehicle possible. Would recommend for anyone looking to buy a car to work with him as their car dealer! More
Loved the dealership, loved my sales lady, love my car. Karen Miller was very accommodating to me & my wife, professional, efficient & knows her stuff. Overall a happy experience, which is not how I would Karen Miller was very accommodating to me & my wife, professional, efficient & knows her stuff. Overall a happy experience, which is not how I would usually describe a car purchase. More
Dealership was ok, just like any other. This one is close. Some of sales staff was little off putting. Our salesman was arrogant. Guess he took a smoke break, came back reeking of cigarettes. We hate close. Some of sales staff was little off putting. Our salesman was arrogant. Guess he took a smoke break, came back reeking of cigarettes. We hate that smell & said so on test drive. So far we are satisfied with the car More
Wow!!! This was the absolute best car buying experience my husband and I have ever went through! I can not say how pleased we are with Mr. Chuck McCann's professionalism and salesmanship! He was extremely my husband and I have ever went through! I can not say how pleased we are with Mr. Chuck McCann's professionalism and salesmanship! He was extremely knowledgeable in the vehicle we chose and created enthusiasm throughout our visit to Safford of Winchester. From the moment I was so lucky to get Chuck as my Sales Professional, initially over the phone, he had me excited and anticipating my visit that much more. He got Matt Young, his financial manager to work the deal out with the banks which came across effortless, and made my husband and I feel valued from beginning to end. It was Matt's birthday even and he still gave us a call to give us the good news before he left for the day! (HAPPY BIRTHDAY MATT!!) He could have very well passed it on to someone else, but being that he was the one who started the job, he went above and beyond to make sure he carried it through. You can tell that this dealership is headed in the right direction and I have to say, this dealership breaks all stigmas placed on dealerships as being a place to fear or even to have to put a wall up. My husband being the big guy he is and who comes across very intimidating, and even myself who is usually very serious and direct became very friendly and open. This has been the ONLY dealership throughout my entire car buying history as well as my husband's first time going to a dealership that says what it is and that is exactly how it turns out. There were no, well, and this is what we're going to need, so on and so forth. Very honest from start to end, and I couldn't ask for more. Mr. Chuck McCann and his team just have a way of breaking all walls down and creating a family atmosphere that puts your mind at ease and allows you to enjoy the fact that you're getting a new vehicle instead of dreading it. If I had one negative to say about the dealership is that I wish it wasn't so far away just so we could stop in to say hi, but being that it was a little over a 2 hour drive-it was DEFINITELY worth the drive! I would recommend Mr. Chuck McCann to any of my clients and especially friends and family if they are ever in need of a new vehicle. The experience alone is worth the drive, and being that my husband and I have four children, you can best believe they will be coming to see Mr. Chuck when it's time if he is still there at Safford of Winchester! Definitely, would love to see more Sales Professionals such as Chuck McCann because he truly exhibits the meaning of great customer service and DIGNITY like none other! Great individual and great establishment! More
I would definitely recommend using Jeff Walter when shopping at Safford. This was our 4th new vehicle purchase (all Chrysler products) in the past 2 years or so, and each of the last 3 times I was able shopping at Safford. This was our 4th new vehicle purchase (all Chrysler products) in the past 2 years or so, and each of the last 3 times I was able to find a deal that made it worth traveling out of state to make the purchase, instead of using a local dealer. Luckily I was paired up with Jeff this time and he made it happen. I admit that I'm probably not the best customer to work with, as I get something in my head and I don't like to budge, but Jeff worked diligently with management to seal the deal. More
Chuck McCann was simply fantastic! He was friendly, helpful, and even came to help me with an issue I had after leaving the lot. He walked me through the entire process, including helping me with my c helpful, and even came to help me with an issue I had after leaving the lot. He walked me through the entire process, including helping me with my credit issues. He understood my need and helped make it a reality. All the staff I worked with at Safford of Winchester were friendly and helpful. I would recommend Chuck and Safford of Winchester to anyone who is looking to purchase a vehicle, even when you think it's impossible. Chuck made the impossible possible for me! More