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Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Winchester, VA

4.3
660 Reviews

1659 Berryville Pike

Winchester, VA

22603

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660 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester

August 27, 2024

Samantha is amazing! She helps you find your perfect match and provides a genuine and professional customer service experience. More

by lwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Evensen
Aug 30, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you so much for your wonderful review! We're delighted to hear that Samantha provided you with such amazing service and helped you find your perfect match. At Safford Chrysler Jeep Dodge Ram FIAT of Winchester, we strive to offer a genuine and professional experience for all our customers. We look forward to seeing you again soon! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 23, 2024

Curtis was the best salesman I have ever dealt with I bought 4 vehicles from them the same day he made this smooth easy and fast we will definitely be buying from here in the future big shout out to Curt More

by Mikey and nettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 27, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience at Safford Chrysler Jeep Dodge Ram FIAT of Winchester. It’s fantastic that Curtis was able to make the process smooth, easy, and fast for you. I appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to share your experience with others as well! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

March 28, 2024

Watch out for the service department. Sloppy work and you might have to go back More

by Timpreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Apr 05, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We acknowledge your review and are looking into the events you have detailed.

Apr 08, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Tim, I apologize that we have not been able to repair your vehicle to you satisfaction. When you have time I would like to sit down with you and our Service Manager to see what wee can do to make sure your vehicle is repaired to your satisfaction. Sincerely, Ralph Perkins General Manager

December 18, 2023

Mary at the services center has a very aggressive and standoffish attitude.I feel like she is doing me a favor just by just talking to me about my truck.Had it in for work five days later pick vehicle up More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Costolo
Dec 21, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for taking the time to leave us your review, Kent. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com

April 29, 2023

Salesman Curtis and Manager Johnathan were excellent to deal with. Both were informative, and efficient. My visit to your dealership gave me an experience I can Bragg to anyone I meet. Two spectacular g More

by steve25414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis, Johnathan
May 01, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We're so happy to hear that, thank you!

March 25, 2023

Just had 2 filters changed on my dodge ram. Filters are 70 each at parts store, they charged me 240 a filter. I understand they need to mark parts up some, but that mark up is just per greed. W More

by Greggill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
Mar 27, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are very sorry to hear that you are unhappy with the pricing of our parts. Your feedback is very important to us and has been given to our management team to review for improvements to better assist our clients moving forward.

February 11, 2023

Bad experiences with this dealership. Purchaed 2013 Chrsyler Toen and Country van in September 2022. Never reimbursed us for the faulty tires that blew within 24 hours. Could not title th More

by SUNNYLIFE0710
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis and a few others
January 03, 2023

We had a great experience at the dealership. Megan went out of her way to get our new jeep from another dealership and was very knowledgeable on all the jeep features.Megan also set up the jeep More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Malaga, Page Broy,
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for your kind words, Phil! If there is ever anything else that we can help you with, please let us know!

December 28, 2022

Curtis Jones was an excellent sales associate. He was low-key and no pressure and Safford should have all their associates like Curtis. We found that the vehicle we wanted was located at the Cha More

by jandmmason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are so glad to hear that you are happy with your experience at our dealership. We will pass along your very kind words. If there is ever anything else that we can assist you with, please let us know. Thanks again!

December 07, 2022

They were very accommodating because I was interested in a car that had just been sent to auction and they went and picked it up to provide me an appointment for the next day. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you!

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