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Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Winchester, VA

4.6
668 Reviews

1659 Berryville Pike

Winchester, VA

22603

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668 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester

October 10, 2025

Yes, Mari customer service. She’s very nice and I like the service that they did to my Jeep More

by Botellaestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Oct 10, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We're so happy to hear that, thank you!

October 03, 2025

Mary Costolo was helpful when I had to take my jeep up to dealership. She went over the process with my warranty on tie rods on my jeep compass. I saved about 1700 dollars in repairs bon warranty with Mary's More

by memph3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Costolo
Oct 10, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for your very kind words, we appreciate it!

August 15, 2025

I was able to get an appointment for my oil change the very next day. Great service! More

by kambeach22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Sep 08, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We're so happy to hear that, thank you!

August 03, 2025

The service department was so great about getting my vehicle in. . All the ladies in the service department was super nice. So fast about getting the work done on my truck. More

by Lpsefco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Anastasia
Sep 08, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thanks for the great feedback, we really appreciate it and we'll be sure to pass along your very kind words. Please let us know if there is ever anything else that we can assist you with in the future!

July 28, 2025

Service was very good. They listened to concerns i had with my truck and took the time to address them, by having the service manager ride along with me to listen to speci More

by Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britnie
Sep 08, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for taking the time to share your experience with us. We're delighted to know that you are happy with the service that you received from our team. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again!

June 24, 2025

Great service facility. Awesome customer service, would highly recommend. If I lived in the area they would be my go to for service. More

by jobothor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, and all the other service counter staff
May 30, 2025

The sales person was great. Every one was as friendly The sales person was great . He helped me with everything. More

by i
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Irving chavez
Jun 05, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We're delighted to hear that! Thank you and see you next time!

May 21, 2025

They exhibited excellent customer service and they are very knowledgeable of the vehicles they sell. More

by jplummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hachez
Jun 05, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We're delighted to hear that, Thank you!

March 28, 2025

Efficient and the job was done perfectly. In addition, they gave me a ride to and from the dealership. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t recall
Apr 28, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Hi Sandra! We are glad to hear that you enjoyed your recent experience with our team here at Safford CDJR of Winchester. We'll be sure to pass along your very kind words. If there is ever anything else that we can assist you with, please always feel free to let us know!

March 22, 2025

Very disappointed in the end result. I was assured the vehicle was inspected and serviced, documents provided to the effect as well. Several items failed on the truck on the way home fro More

by CumminsDiesel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stan
Apr 28, 2025 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority and your feedback has been given to our management team to look into. Unfortunately we are unable to locate your records based on the name on your review. Please reach out to our Service Manager, Justin Watson at your convenience at 540.667.5532.

Apr 28, 2025 -

CumminsDiesel responded

I appreciate the response, however I have talked with several managers, including the Store Manager Stan. Zero responsibility taken, only wanted to offer $500 to remove all reviews posted and as “good will”. Please note, the dry rotten tires were only visible from under the truck and not the outside of the tires. Rats nest in the air cleaner box??? Broken air intake clamps??? Check engine light on a hour down the road???This truck was not serviced as promised! Buyer beware!!!

Apr 28, 2025 -

CumminsDiesel responded

2012 Ram 2500 purchased March 16, 2025.

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