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Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Winchester, VA

4.3
656 Reviews

1659 Berryville Pike

Winchester, VA

22603

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656 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester

December 19, 2024

Mary my service advisor helped me through a very challenging repair process with great patience. More

by Billw2799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Costello
Dec 19, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are so glad to hear that, Billw2799. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

December 11, 2024

Big shout out to Mike Hachez! Mike was exemplary in his professional representation of Safford Dodge. Mike made us feel welcome and right at home providing the best customer ser More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hachez
Dec 12, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are so happy to hear about your recent experience with Mike. We will be sure to pass along your very kind words. If there is ever anything else that we can assist you with in the future, please let us know. Thanks again and congratulations!

September 01, 2024

This dealership is awesome! Spotless inside and out, All of the staff are friendly. We worked with Derek Phillips, he was super! Friendly but professional. Knowledgeable about t More

by adbrwb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Phillips and Zack
Sep 04, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience at Safford Chrysler Jeep Dodge Ram FIAT of Winchester, and that Derek made such a positive impact during your visit. It's great to know you appreciated the cleanliness of our dealership and the professionalism of our staff. We look forward to welcoming you back for your next purchase! Thank you for choosing us! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 27, 2024

Samantha is amazing! She helps you find your perfect match and provides a genuine and professional customer service experience. More

by lwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Evensen
Aug 30, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you so much for your wonderful review! We're delighted to hear that Samantha provided you with such amazing service and helped you find your perfect match. At Safford Chrysler Jeep Dodge Ram FIAT of Winchester, we strive to offer a genuine and professional experience for all our customers. We look forward to seeing you again soon! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 23, 2024

Curtis was the best salesman I have ever dealt with I bought 4 vehicles from them the same day he made this smooth easy and fast we will definitely be buying from here in the future big shout out to Curt More

by Mikey and nettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 27, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience at Safford Chrysler Jeep Dodge Ram FIAT of Winchester. It’s fantastic that Curtis was able to make the process smooth, easy, and fast for you. I appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to share your experience with others as well! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 23, 2024

Just got a matrix today Curtis is number 1 in the business will be seeing him again More

by Mikey and nettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 27, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

I appreciate your fantastic review of Safford Chrysler Jeep Dodge Ram FIAT of Winchester. I'm thrilled to hear you had a great experience with Curtis and your new Matrix. I look forward to seeing you again soon! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 23, 2024

Got a truck from here Curtis asked me what I wanted and came through on my Chevy high country More

by Mikey and nettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 27, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for sharing your experience with us! I'm thrilled to hear that Curtis was able to assist you in finding your Chevy High Country truck at Safford Chrysler Jeep Dodge Ram FIAT of Winchester. Your satisfaction is our priority, and I appreciate your positive feedback. I hope to see you again soon! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

August 23, 2024

Got a Mazda touring from here and Curtis did what he does and gets what I wanted More

by Mikey and nettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 27, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for your wonderful review! I'm thrilled to hear that you found the Mazda Touring you wanted at Safford Chrysler Jeep Dodge Ram FIAT of Winchester. Curtis is indeed dedicated to ensuring our customers find the perfect vehicle. I appreciate your support and look forward to seeing you again! Sincerely, Ralph Perkins | General Manager | 703-623-1149 | rperkins@saffordauto.com

March 28, 2024

Watch out for the service department. Sloppy work and you might have to go back More

by Timpreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Apr 05, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We acknowledge your review and are looking into the events you have detailed.

Apr 08, 2024 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Tim, I apologize that we have not been able to repair your vehicle to you satisfaction. When you have time I would like to sit down with you and our Service Manager to see what wee can do to make sure your vehicle is repaired to your satisfaction. Sincerely, Ralph Perkins General Manager

December 18, 2023

Mary at the services center has a very aggressive and standoffish attitude.I feel like she is doing me a favor just by just talking to me about my truck.Had it in for work five days later pick vehicle up More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Costolo
Dec 21, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for taking the time to leave us your review, Kent. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com

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