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S & K Buick GMC

Springfield, IL

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rated
253 Reviews

1400 S Dirksen Pkwy

Springfield, IL

62703

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253 Reviews of S & K Buick GMC

May 06, 2020

Very clear pricing and agreement prior to my arrival. Their team helped ensure I had all items prepared, and I was able to complete purchase in single trip. More

by Patrick H.
Recommend Dealer
Yes
Employees Worked With
Troy O'Shea, Chris Hubbs
May 06, 2020 -

S & K Buick GMC responded

Thank you Patrick for the 5 star review. We are glad to see everything was presented in a clear manner and that you were able to make your purchase in one trip. Thanks again and have a great day! Jim Kroll General Manager S&K Buick GMC

May 06, 2020

I’ve been trading and servicing here for 30+ years (maybe more, I’ve lost track) and they are all awesome! Why would anyone ever go anywhere else? More

by T Hannel
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers, Victoria Swalley, Bob Johnson
May 07, 2020 -

S & K Buick GMC responded

Thank you so much for this fantastic review! We are so proud to have you for a customer for over 30 years and we look forward to your next visit. We also agree that why would you go anywhere else? !!! Thanks again. Jim Kroll General Manager S&K Buick GMC

May 05, 2020

Service was fast and curtiuous. Employees and guests were all wearing face masks to prevent the spread of COVID-19. Speedy service was available even when we were facing a pandemic, proving that S&K will alw More

by JennyM1911
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn, Bob Hermes
May 05, 2020 -

S & K Buick GMC responded

Thank you Jenny for this wonderful review. We are all trying our best to get through this pandemic and we are so happy to see that you felt comfortable having your vehicle serviced here during this time and that everything was taken care of. We look forward to taking care of you in the future. Thanks again! Jim Kroll General Manager S&K Buick GMC

May 05, 2020

The salesman and service representative have kept me coming back. I also appreciate how the customer area, showroom etc. is kept very clean and comfortable. More

by Lynn Neff
Recommend Dealer
Yes
Employees Worked With
David Hahn, Russell Masten
May 05, 2020 -

S & K Buick GMC responded

Lynn, thank you for the great review. We will continue to do our best to keep you coming back and also keep our showroom clean and comfortable. Jim Kroll General Manager S&K Buick GMC

May 05, 2020

Service was excellent from start to finish! Helpful & friendly people. The experience was superb and I’ll be back for service & to buy a new car soon! Thanks! More

by Karina2600
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 06, 2020 -

S & K Buick GMC responded

Thank you Karina for the 5 star review. We are happy to hear that your experience here was superb and we look forward to working with you on your future purchase soon! Thank you. Jim Kroll General Manager S&K Buick GMC

May 04, 2020

Friendly service from time I called for warranty work Dropped truck off in morning, offered a ride but had made arrangements. Phone call saying truck was ready. Met by friendly personnel when I picked t More

by curtvhunter
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 05, 2020 -

S & K Buick GMC responded

Thank you for this wonderful review! We pride ourselves on our great service and we are happy to see that you were in good hands while having your vehicle serviced. We look forward to taking care of you again in the future. Jim Kroll General Manager S&K Buick GMC

May 01, 2020

I go to S&K for several reasons. One is because that’s where I bought my Sierra and just to name another is that it’s my favorite dealership in Springfield and there’s a lot of them. The staff is great an More

by Hatfieldbryan1
Recommend Dealer
Yes
Employees Worked With
Bill Pflug, Rob Gwinn, Joe Means
May 02, 2020 -

S & K Buick GMC responded

Thank you Bryan for this fantastic review. We are so proud to be your favorite dealership, it means a lot to hear you say that. We will continue to do our best for you and make all your visits here great ones. Thanks again! Jim Kroll General Manager S&K Buick GMC

April 30, 2020

Wonderful service in this challenging time. Rodney in service was clear about all the charges, helpful in finding the parts to fix my problem. Hunter and Jeff were awesome, returning my now repaired tru More

by len
Recommend Dealer
Yes
Employees Worked With
Hunter Hayes, Rodney Rogers, Jeff Kallister
Apr 30, 2020 -

S & K Buick GMC responded

Thank you Len for the 5 star review! We are very pleased we could get everything fixed and get your truck back to you with out you having to leave the house in these strange times. We look forward to your future business. Jim Kroll General Manager S&K Buick GMC

April 29, 2020

Great experience. Rodney was very prompt and explained everything very well. Good communication through the entire process. That is why we continue to use S&K for service. Thanks More

by matrisch.ryan
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
Apr 30, 2020 -

S & K Buick GMC responded

Thank you so much for the great review. We will continue to be prompt and make sure all of your needs are taken care of. Rodney will appreciate the praise, and thank you again for the review. Jim Kroll General Manager S&K Buick GMC

April 26, 2020

Great all around dealership! The dealership is great, sales and service are always very helpful. I enjoy scheduling and being there with their staff including paying to get my ca More

by JUDGEEDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn, David Hahn
Apr 27, 2020 -

S & K Buick GMC responded

Thank you so much for the wonderful review! We are so pleased to see that your sales and service experience is always great when you come to S&K. We look forward to taking care of you in future. Jim Kroll General Manager S&K Buick GMC

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