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S & K Buick GMC

Springfield, IL

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253 Reviews

1400 S Dirksen Pkwy

Springfield, IL

62703

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253 Reviews of S & K Buick GMC

May 20, 2020

Customer service and patience needs to be at the forefront of every sale. I felt as though my questions where not welcomed. If my daughter didn’t love the Jeep so much I would have left. Be kind to More

by JayG
Recommend Dealer
Yes
Employees Worked With
Victoria Swalley, Jim Kroll, Bob Johnson
May 22, 2020 -

S & K Buick GMC responded

Jay, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. James Kroll jim.kroll@skbuickgmc.com

May 19, 2020

I had a great experience at S K GMC. This is the third truck that I purchased from them. Victoria Swalley is a top notch sales person and the rest of the team was really great also. More

by B.RIMBEY
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers, Victoria Swalley, Jeff Kallister, Brian Ater
May 19, 2020 -

S & K Buick GMC responded

Thank you for the great review! We really appreciate you coming back to do business and having trust in us. Victoria will appreciate the kind words and praise. We look forward to doing business in the future. Thanks again. Jim Kroll General Manager S&K Buick GMC

May 15, 2020

Great service! Was treated very well and very professional. Rob was awesome. Took my car in a day before my appointment. Was fixed that day! More

by Navy Vet
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
May 18, 2020 -

S & K Buick GMC responded

Thank you for the great review. We are glad you were able to get in and out before your scheduled appointment, Rob will also appreciate the praise. Thanks again and have a great day! Jim Kroll General Manager S&K Buick GMC.

May 15, 2020

Fast, courteous, complete oil change and tire rotation in less than an hour! Easy online scheduling, easy drop off and pickup, everyone I dealt with were very helpful. More

by Don H
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 18, 2020 -

S & K Buick GMC responded

Don, thank you for the 5 star review. We are pleased to see your oil change was fast and easy for you to schedule. We look forward to seeing you again in the future. Jim Kroll General Manager S&K Buick GMC

May 12, 2020

Every time I have got my car serviced at this dealership they have been great. They answer any questions that I may have. The shuttle service is also great. If I have any questions about my bill the ladi More

by Vickie Williams
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 13, 2020 -

S & K Buick GMC responded

Thank you Vickie for the great review. We are happy to see that every service experience you have here is great. We appreciate you as a customer and keep coming back. Thanks again! Jim Kroll General Manager S&K Buick GMC

May 11, 2020

I have always had great service for buying new and service also. Victoria was very helpful with my purchase when my old Envision was totallwd. More

by KGMMF
Recommend Dealer
Yes
Employees Worked With
Victoria Swalley, Rob Gwinn, Jim Kroll
May 11, 2020 -

S & K Buick GMC responded

Thank you for such a nice review. Victoria will appreciate the praise and we are pleased to see that you had a great experience here. Thanks again. Jim Kroll General Manager S&K Buick GMC

May 10, 2020

Concerned about your problems should any arise. Ready to take of you on your scheduled appointments. No waiting. Employees are pleasant and friendly willing to answer any questions you might have. Would rec More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers, Rob Gwinn, Bart Yeske
May 11, 2020 -

S & K Buick GMC responded

Thank you for the 5 star review! We are glad to see that all of your questions were answered and that you had a pleasant experience here. Thank you for recommending us to friends as well. Jim Kroll General Manager S&K Buick GMC

May 10, 2020

The people are friendly and very accommodating and I would definitely recommend them to everyone. To me the service department is the most important part of the business. More

by Laverne
Recommend Dealer
Yes
Employees Worked With
Rob Gwinn
May 11, 2020 -

S & K Buick GMC responded

Laverne, thank you for such a great review. We agree on how important service is and we are glad to see your service visit was a great one. Thanks again for the review and for the recommendation. Jim Kroll General Manager S&K Buick GMC

May 09, 2020

Thanks for taking care of my Denali, I always feel better after you folks have gone over everything and resolve any issues that have come up! You are always fast and return my vehicle clean and unharmed. I h More

by PLW54
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 09, 2020 -

S & K Buick GMC responded

Thank you for the great review and having confidence in our service department to take care of your Denali! We take pride in repairing our customers cars and returning them in a clean manner. Thanks again and we will see on your next visit. Jim Kroll General Manager S&K Buick GMC

May 09, 2020

Everybody was very friendly and I feel I was treated with respect and I have know problem using your service again they were very knowledgeable and helpful More

by kidderdonald67
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 11, 2020 -

S & K Buick GMC responded

Thank you for the great review and we are happy to see you were treated with respect. We look forward to you using our servicing department again. Have a great day! Jim Kroll General Manager S&K Buick GMC

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